基于移动智能终端的门诊服务系统设计与实现

发布时间：2017-12-30 22:47

本文关键词：基于移动智能终端的门诊服务系统设计与实现　出处：《南昌大学》2015年硕士论文　论文类型：学位论文

【摘要】：当前,在医疗行业的信息化发展浪潮中,全国有75%的二级及以上医院建立了医院管理信息系统(HIS)、影像存储与管理系统(PACS)、实验室信息系统(LIS)、电子病历(EMR)等信息系统,涵盖了病患诊疗期间的所有信息。根据IDC的预测,2014年中国智能手机用户将超过5亿,移动信息技术的发展改变了人们的生活方式,也将改变人们看病就医的方式。在国家倡导“互联网+”行动计划指引下,越来越多的移动互联网应用与传统行业逐步融合。国家自2009年深化医药卫生体制改革以来,公立医院作为提供医疗服务的主体,逐步认识利用信息化建设简化就诊流程,方便群众就医的重要意义。当前大多数医院的门诊服务方式中仍然沿用窗u服务和现场服务的模式,患者要到医院才能挂号、缴费、候诊,医生只能在医院的门诊工作站电脑上才能完成医疗服务相应操作,患者只能被动的接受服务,不利于医疗服务的主动提供和服务水平的提升。为了简化患者就诊流程,本文提出了基于移动智能终端的门诊服务系统并进行了研究实现。该系统构建了“线上+线下”、服务闭环和综合数据服务的门诊医疗服务新体系；依托互联网技术,按照数据基础层、服务提供层和客户端服务层三层体系架构设计,实现医院概况、用户管理、预约挂号、当日挂号、门诊排队、报告单服务和门诊缴费七类业务功能。本文针对业务流程中的全预约号源池、在线支付和爽约等三个关键问题进行了深入分析和功能设计,解决了系统运行中的难点。本文设计与实现的“互联网+门诊”的服务模式,较好的满足了当前用户需要,并在医院的实际应用中取得了良好的效果。
[Abstract]:At present, in the tide of informatization development in medical industry, there are 75% national level two and above, the hospital has established a hospital management information system (HIS), image storage and management system (PACS), laboratory information system (LIS), electronic medical records (EMR) and other information systems, covering all the information during the diagnosis and treatment of disease according to IDC forecasts, China intelligent mobile phone users in 2014 will exceed 500 million, the development of mobile communication technology has changed people's way of life, it will change the way people see a doctor for medical treatment. In the national advocate "Internet plus" action plan under the guidance of mobile Internet and traditional industries more and more gradually. Since the fusion state since 2009 to deepen the reform of the medical and health system, public hospitals as the main body to provide medical services, gradually understand the simplified treatment process by using the information construction, an important significance to facilitate the masses. Most of the current hospital Still use the windows u service and on-site service mode of outpatient service mode, patients should go to the hospital to register, payment, waiting, only in the hospital outpatient doctor workstation on the computer to complete the corresponding operation of medical services, patients can only passively accept the service, unfavorable to medical service offer and to improve service level. To simplify the treatment process, this paper proposes the outpatient service system based on mobile intelligent terminal is studied. The system builds the "Online + offline", the new outpatient medical service system and closed-loop integrated data services; based on Internet technology, according to the basic data layer, service layer and client layer three layer service the design of the architecture, implementation of hospital survey, user management, appointment registration, date of registration, outpatient queuing, report service and outpatient payment service functions. In this paper, seven kinds of According to the business process in the reservation source pool, online payment and miss the three key issues in-depth analysis and functional design, solve the problems in the running of the system. The design and implementation of the "Internet plus outpatient" service mode, better meet the needs of users, and achieved good results in the practical application of the hospital.

【学位授予单位】：南昌大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：TP311.52

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