业务流程中的多元化催办研究
发布时间：2018-10-08 20:48
【摘要】：随着计算机和互联网的发展,信息化办公已经普及,在流程较长或角色较多的业务流程管理系统中,催办功能就变的尤为重要。催办即当某一用户在截止日期前仍未完成某项工作时,系统自动发送消息提醒的功能。虽然催办工作十分的重要,但却没有得到人们足够的重视,因某一环节的工作拖延造成后续工作无法开展而导致整个流程无法顺利流转的情况比比皆是。此外,催办的形式大多单一,无法根据流程中各环节不同的紧急程度或时限要求采用多元化的催办,即不同紧急程度的活动采用不同频率和不同方式的催办。为了解决以上问题,本文进行了多元化催办的相关研究。多元化催办中的多元化指的是催办类型的多元化以及催办实现方式的多元化。本文将多元化催办融入业务流程管理中,提出了多元化催办的模型、催办算法,并给出了多元化催办的三种具体实现方式：系统短消息、电子邮件和短信。当然,催办的实现方式并非固定为这三种,既可以根据实际需要增加新的催办实现方式,也可以删除某种不适用的催办实现方式,这就是催办实现方式的多元化。催办模型以及催办类型的定义采用了XML描述,当业务流程发生变化、活动的时限要求发生变化或者需要对催办类型做出修改时,都不需要改动代码,通过修改XML文件即可实现。另外,催办类型以及催办类型中每次催办的时间间隔、催办方式都可以根据需要自定义,实现了多元化催办的定制。本文将多元化催办应用于中国海洋大学重点项目设备申购系统的项目审核流程中,保证了项目审核流程的顺利流转,明显的提高了工作效率。
[Abstract]:With the development of computer and Internet, the information office has been popularized. In the business process management system with longer process or more role, the function of pushing office becomes more important. Reminder is the function that the system automatically sends message reminders when a user has not finished a certain work before the deadline. Although the push work is very important, it has not been paid enough attention, because of the delay of a link, the follow-up work can not be carried out and the whole process can not flow smoothly. In addition, the form of reminders is mostly single, which can not be based on the different emergency degree or time limit requirement of each link in the process, that is to say, different frequency and different ways can be used in the activities of different emergency degree. In order to solve the above problem, this paper carries on the related research of the diversification. The pluralization of the push-by-office refers to the diversification of the type of reminder and the diversification of the mode of implementation of the reminder. In this paper, we put forward the model, algorithm and three specific ways of implementation: system short message, email and short message. Of course, the implementation of the reminder is not fixed for these three types, either according to the actual need to add a new way of implementation, but also to delete some non-applicable way of implementation of the reminder, this is the diversity of the way of implementation. XML is used to describe the model and the definition of the type of reminders. When the business process changes, the time-limit requirements of the activities change or the type of reminders need to be modified, the code can be implemented by modifying the XML file. In addition, the time interval of each time and the way of reminders can be customized according to the needs of the type of reminders and each time in the type of reminders, which can realize the customization of multiple reminders. In this paper, the application of multiple reminders to the project audit process of the equipment requisition system of China Ocean University ensures the smooth flow of the project audit process and obviously improves the working efficiency.
【学位授予单位】：中国海洋大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：TP315
本文编号：2258208
[Abstract]:With the development of computer and Internet, the information office has been popularized. In the business process management system with longer process or more role, the function of pushing office becomes more important. Reminder is the function that the system automatically sends message reminders when a user has not finished a certain work before the deadline. Although the push work is very important, it has not been paid enough attention, because of the delay of a link, the follow-up work can not be carried out and the whole process can not flow smoothly. In addition, the form of reminders is mostly single, which can not be based on the different emergency degree or time limit requirement of each link in the process, that is to say, different frequency and different ways can be used in the activities of different emergency degree. In order to solve the above problem, this paper carries on the related research of the diversification. The pluralization of the push-by-office refers to the diversification of the type of reminder and the diversification of the mode of implementation of the reminder. In this paper, we put forward the model, algorithm and three specific ways of implementation: system short message, email and short message. Of course, the implementation of the reminder is not fixed for these three types, either according to the actual need to add a new way of implementation, but also to delete some non-applicable way of implementation of the reminder, this is the diversity of the way of implementation. XML is used to describe the model and the definition of the type of reminders. When the business process changes, the time-limit requirements of the activities change or the type of reminders need to be modified, the code can be implemented by modifying the XML file. In addition, the time interval of each time and the way of reminders can be customized according to the needs of the type of reminders and each time in the type of reminders, which can realize the customization of multiple reminders. In this paper, the application of multiple reminders to the project audit process of the equipment requisition system of China Ocean University ensures the smooth flow of the project audit process and obviously improves the working efficiency.
【学位授予单位】：中国海洋大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：TP315
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