政务云环境下电子文件一体化管理模型研究

发布时间：2018-01-13 04:35

  本文关键词：政务云环境下电子文件一体化管理模型研究　出处：《南京大学》2016年博士论文　论文类型：学位论文

  更多相关文章： 电子文件 管理模型 一体化管理 云计算

【摘要】：电子文件是信息化时代国家的重要信息资源,加强电子文件管理是新时期国家管理的基础性工作,对于确保国家信息安全、提升国家软实力具有重要意义。随着信息技术的普及,电子文件大量产生,广泛使用,尤其是政府部门,海量的政务电子文件在政府业务中被使用。但是,我国对电子文件资源的掌控能力严重不足。为此,在一批学者的推动下,国家将电子文件管理列入国家战略。与此同时,云计算的概念被提出,其应用也逐步由商业领域向政务领域拓展。在此过程中,政府职能转变一直对电子政务建设产生着重要的影响。本文以问题—方法—贡献为主线,以政务电子文件管理为研究对象,在政府职能转变的背景下,与政府管理实践相结合,探讨云计算环境下政务电子文件一体化管理与服务的模型与实施。本文通过对政务电子文件相关概念进行界定,确定以文件生命周期理论、文件连续体理论、前端控制思想、全程管理思想、协同理论与政府职能转变的相关理论作为研究的理论基础。文件生命周期理论经历了从传统文件生命周期模型到电子文件生命周期模型的转变,并在此基础上衍生出文件连续体理论。文件连续体理论强调了解文件的背景及现状,认为文件的利用才是重点。文件连续体理论还特别强调跨机构的合作。文件连续体理论、前端控制思想和全程管理思想为电子文件管理提供了一体化管理的思想。通过协同理论和政府职能转变理论的指导,电子文件管理各要素、各系统之间能够协同地工作,从而获得电子文件管理的整体放大效应。本文比较了云计算环境与传统网络环境下的政务电子文件管理。从管理思想、管理技术和组织制度等三个层面分析了云计算技术的优势和面临的挑战。论文研究了基于政府职能转变的区域性政务云构建问题。分析了中央与地方政府之间的职能互动关系,揭示了区域性政务云构建的六大动因。论文认为政务电子文件具有大数据的特征,政务大数据与云计算之间将长期保持密切关系。通过对私有云、公有云与混合云三种云计算部署模式的比较研究,提出了基于政府职能转变的区域性政务云构建模式和体系架构。论文从政府业务流程一体化入手,分析其概念及动因,并运用(ISO/TR26122:2008信息与文献—文件过程分析》为工具对政府业务流程进行职能分析和序列分析。论文分析了电子文件管理的可靠性及其影响因素。提出了面向用户目标和业务流程的政务电子文件一体化管理与服务模型,并分析了政务电子文件一体化管理的运行机制。最后,通过对南京市电子政务建设的案例分析,验证了本文所提出的理论与模型。本文研究的主要结论为：(1)对传统电子文件管理理论进行修正和扩充,引入协同理论,丰富了文件生命周期理论、文件连续体理论、前端控制思想和全程管理思想；(2)政务电子文件的一体化管理必须在政府职能转变的背景中动态实施；(3)提出了一种能与政府职能转变动态匹配的政务云构建方法,使得政务电子文件管理所依赖的技术环境能够灵活应对政府职能转变带来的政府业务流程的变化；(4)构建了面向用户目标和业务流程的电子文件一体化管理模型,实现了电子文件管理的协同化、集成化、一体化。
[Abstract]:The electronic document is an important information resource of the information age of the country, strengthen the management of electronic documents is the foundation of national management in the new period, to ensure national security, is of great significance to enhance the country's soft power. With the popularization of information technology, a large number of electronic documents produced and widely used, especially in government, e-government documents massive is used in government business. However, the ability to control our country of electronic document resources seriously insufficient. Therefore, in the promotion of a group of scholars, the country will be included in the national strategic management of electronic documents. At the same time, the concept of cloud computing is proposed, and its application is gradually expanding from business to government in this field. In the process of the transformation of government functions has been on the construction of E-government has an important influence. This paper has discussed the method of contribution as the main line, with the government electronic document management as the research object And in the transformation of government functions under the background of government management and practice, to explore the cloud computing model and implementation of e-government document integration management and service environment. Based on the E-government documents related concepts, in order to determine the document life cycle theory, document continuum theory, the front-end control thought, management process, collaborative the theory and related theories of the transition of government functions as the theoretical basis of the study. Document life cycle theory has experienced the change from the traditional document life cycle model to the electronic document life cycle model, and derives the document continuum theory. The continuum theory emphasizes the background and current situation of the file file, that file use is the key. The document continuum theory also emphasized inter agency cooperation. The document continuum theory, the thought of front-end control and whole process management thought Provides the idea of integrated management of electronic document management. Through the theoretical transformation of synergy theory and government guidance, the various elements of the management of electronic documents, the system can work together, in order to obtain the overall amplification effect of electronic document management. This paper compares the electronic document management in cloud computing environment and the traditional network environment from the management. Thought of management technology and organization system of three levels of the cloud computing technology advantages and challenges. The paper studies the problem of constructing a regional government cloud based on the transformation of government functions. The analysis of functional interaction between the central and local government, revealed six major causes of regional government. The construction of cloud think that the electronic document has the characteristics of big data, between government big data and cloud computing will maintain long-term close relationship. Based on the private cloud, public cloud and hybrid A comparative study of three kinds of cloud deployment model of cloud computing, the regional government cloud transformation of government functions to construct model and system architecture based on business process integration. The paper from the government to start, analysis the concept and motivation, and the use of ISO/TR26122:2008 (information and documentation - Document Analysis > as a tool for business process analysis and the functions of the government sequence analysis. This paper analyzes the reliability of electronic document management and its influencing factors. Put forward the goal and user oriented business process integration of e-government file management and service model, and analyzes the E-government documents in the integrated management of the operating mechanism. Finally, through to the Nanjing City e-government case analysis, to verify the proposed the theory and model. In this paper the main conclusions are as follows: (1) amendments and extensions to the traditional electronic document management theory, with the introduction of CO The theory, enrich the theory of document life cycle, document continuum theory, the thought of front-end control and whole process management thought; (2) the integrated management of e-government documents must be implemented in the dynamic transformation of government functions in the background; (3) put forward a method to construct can be matched with the transformation of government functions and dynamic government cloud technology makes the environment the management of electronic documents on the transformation of government functions to respond flexibly to bring the government business process change; (4) the construction of electronic document integration management model based on user goals and business processes, to achieve synergy, electronic document management integration, integration.

【学位授予单位】：南京大学
【学位级别】：博士
【学位授予年份】：2016
【分类号】：G276
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本文编号：1417519