厦门市泉艺装饰工程有限公司危机管理体系研究

发布时间：2018-04-09 05:20

本文选题：泉艺公司　切入点：危机缩减　出处：《湖南大学》2013年硕士论文

【摘要】：随着经济的发展,企业面临的经营环境变得更为复杂和不稳定,使得企业面临着各种危机,如果不能很好地应对这些危机,不仅会使企业利润减少,甚至面临倒闭的危险,也会对整个行业、甚至整个社会产生较大的负面影响。考虑到建筑工程类企业的自身特点,如何对企业可能面对的危机进行识别、评估,并提出相应的应对措施,对于企业健康、可持续发展有着重要的意义。另外,提出完善的危机管理保障体系,才能确保危机管理能具体实施,并不会沦为空谈。本文以厦门市泉艺设计装饰工程有限公司为研究对象,在运用当代先进的危机管理理论的基础上,结合企业实际情况,识别出了泉艺公司潜在的五项危机：信誉危机、经营管理危机、财务危机、人力资源危机和合同危机,以及引起各种危机的原因以及后果。并进一步针对可能引发危机的因素提出了相应的危机缩减措施；构建了包括标准制定、信息收集、信息加工、危机预报和危机预控五方面在内的危机预警体系；罗列了危机爆发后一系列可行的危机处理方案；根据危机的不同特性和损害程度,给出了危机恢复措施。最后从制定企业战略、调整和完善组织架构、建设全面的人才保障体系和储备充足的资源四方面建立了完整可行的保障体系。论文得出的危机缩减、危机预警、危机处理和危机恢复四方面的具体方案,对于预防企业危机发生,提高企业应对危机能力,尽快从危机中恢复并发掘机遇起到了重要的作用。同时,配套的保障体系对于危机管理体系的有效实施起到了切实可靠的保障作用。
[Abstract]:With the development of economy, the business environment that the enterprise faces becomes more complex and unstable, which makes the enterprise face various crises. If it can not deal with these crises well, it will not only reduce the profit of the enterprise, but even face the danger of closing down.Will also have a greater negative impact on the entire industry, and even the whole society.Considering the characteristics of the construction engineering enterprises, it is of great significance to identify, evaluate and put forward the corresponding measures for the health and sustainable development of the enterprises.In addition, putting forward perfect crisis management guarantee system can ensure that crisis management can be implemented concretely and will not degenerate into empty talk.This paper takes Xiamen Quanyi Design and Decoration Engineering Co., Ltd. as the research object, on the basis of applying the contemporary advanced crisis management theory, combined with the actual situation of the enterprise, has identified the potential five crises of Quanyi Company: credit crisis,Management crisis, financial crisis, human resources crisis and contract crisis, and causes and consequences of various crises.Furthermore, the corresponding measures of crisis reduction are put forward, including the establishment of standards, information collection, information processing, crisis prediction and crisis pre-control.This paper lists a series of feasible solutions to the crisis after the crisis broke out, and gives the measures of crisis recovery according to the different characteristics of the crisis and the degree of damage.Finally, a complete and feasible security system is established from four aspects: formulating the enterprise strategy, adjusting and perfecting the organizational structure, building a comprehensive talent security system and sufficient reserves of resources.The four specific schemes of crisis reduction, crisis warning, crisis management and crisis recovery have played an important role in preventing the occurrence of enterprise crisis, improving the ability of enterprise to deal with the crisis, and recovering and discovering the opportunity from the crisis as soon as possible.At the same time, the supporting security system for the effective implementation of crisis management system played a reliable role.
【学位授予单位】：湖南大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F272.3;F426.92

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