健康乡村治理村民满意度评价体系构建初探——基于内蒙古某村的调研

发布时间：2018-03-08 17:36

本文选题：治理规划　切入点：健康乡村　出处：《中国农业大学学报》2017年06期 　论文类型：期刊论文

【摘要】：为了解我国健康乡村治理村民满意度情况,研究者依据Howard的健康乡村理念,参考国内外健康城市与健康乡村指标以及顾客满意度评价(CSI)模型,构建了健康乡村村民满意度评价体系。利用实地调研发放问卷的方式获得数据,运用算数加权评价法,得出村民的满意度指数为3.161,折合百分制为63.22%,属于中等水平。同时,采用四分图的形式诊断影响满意度的各个因素,结合调研时的访谈记录,总结出引起部分村民对健康乡村治理不满意的原因,并提出相应的建议。
[Abstract]:In order to understand the villagers' satisfaction with healthy rural governance in China, according to the healthy rural concept of Howard, the researchers referred to the indexes of healthy cities and healthy villages at home and abroad and the evaluation model of customer satisfaction. The evaluation system of villagers' satisfaction degree in healthy villages was constructed. The data were obtained by field investigation and distribution of questionnaires. By using the arithmetic weighted evaluation method, the satisfaction index of villagers was 3.161, and the percent equivalent system was 63.22, which belonged to the medium level. By using the quadrilateral chart to diagnose the factors that affect the satisfaction degree and combining the interview records of the investigation, the paper summarizes the reasons that cause some villagers to be dissatisfied with the management of healthy villages, and puts forward some corresponding suggestions.
【作者单位】：清华大学建筑学院;
【基金】：十二五科技支持项目(2014BAL04B01) 国家自然科学基金重大项目(41590840)
【分类号】：R127;TU982.29

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