旅行社安全保障义务认定和责任承担问题研究

发布时间：2018-03-20 18:40

本文选题：旅行社　切入点：安全保障义务　出处：《沈阳师范大学》2015年硕士论文　论文类型：学位论文

【摘要】：在当今社会,人民生活水平显著提高,选择旅游作为休闲娱乐方式的人越来越多,旅行行业也同样处在迅速发展时期。由于事物的矛盾性原理,在旅游业中纠纷是属于正常现象,只要我们抓住关键问题所在,便可以顺利解决问题,目前旅行社的安全保障义务问题便是旅游业中的关键问题。在实践中一般侧重对旅游者的保护利益的倾斜,当发生损害时会要求旅行社承担赔偿责任,随着相关旅游法律制度的健全,要更加注重公平合理原则,使旅行社在过错范围内承担责任。明确规定其责任的认定和承担这样可以更好的促进旅游业良好发展。笔者在本文中论述了旅行社安全保障义务的相关性质、认定和第三人介入的问题,并重点对实践中一些复杂情况进行分析。本文由三大部分组成,各部分主要内容如下:首先是对旅行社安全保障义务的相关理论进行论述和结合现实生活中真实案例进行分析,写作的主要目的是明确旅行社安全保障义务的认定,主要从旅游活动中旅游环境的安全认定、导游的适格、告知义务、救助义务进行分析。其中第一节是案情简介和争议焦点;第二节说明旅行社安全保障义务的性质理论依据;第三节旅行社安全保障义务的认定;第四节是综合案例进行解析。其次主要是针对旅行社违反安全保障义务责任认定与承担的论述。通过对旅行社按照过错原则,特殊情况下的举证责任倒置,承担的责任方式为违约和侵权两种方式对其详细的阐述,结合真实判例,综合分析在此案件中法官审判的思路其裁决结果的正确性。其中第一节是案情简介和争议焦点;第二节是旅行社违反安全保障义务的认定;第三节旅行社未尽到安全保障义务责任承担;第四节案例综合解析。最后对旅行社已尽安全保障义务情况下游客受到损害的责任承担的论述。以公平公正原则和受益原则为基础,在旅行社尽到安全保障义务后,可以对受害人的损失不进行赔偿,而由旅游辅助人直接进行赔偿。第一节案例简介和争议焦点,第二节旅行社防止第三人侵权的义务分析,第三节旅游客车服务公司未尽到安全保障义务造成游客损害责任承担,第四节案例解析。从而明确旅行社和旅游辅助人第三人侵权时的责任承担问题。
[Abstract]:In today's society, the standard of living of the people has improved significantly. More and more people choose tourism as a form of leisure and entertainment. The travel industry is also in a period of rapid development. Disputes are a normal phenomenon in the tourism industry. As long as we grasp the key problems, we can solve the problems smoothly. At present, the problem of travel agency's security obligation is a key problem in tourism industry. In practice, the travel agency is generally focused on the protection of tourists' interests and will be required to bear the liability of compensation when damage occurs. With the improvement of the relevant legal system on tourism, it is necessary to pay more attention to the principle of fairness and reasonableness. In this paper, the author discusses the related nature of the travel agency's duty of safety and security, which can better promote the good development of the tourism industry, so that the travel agency should bear the responsibility within the scope of its fault, and clearly stipulate its responsibility and assume the responsibility, so as to promote the good development of the tourism industry. Identification and involvement of third parties, and analysis of some complex situations in practice. This paper consists of three major parts. The main contents of each part are as follows: first of all, it discusses the related theories of travel agency security obligations and analyzes the real cases in real life. The main purpose of the writing is to clarify the determination of travel agency security obligations. The first section is the brief of the case and the focus of the dispute, the second section explains the theoretical basis of the nature of the travel agency's duty of safety and security, the first section is the brief of the case and the focus of the dispute, the second section explains the theoretical basis of the nature of the travel agency's duty of safety and security. Section 4th is a comprehensive case analysis. Secondly, it mainly discusses the responsibility of the travel agency to violate the duty of safety and security. Through the travel agency according to the principle of fault, Under the special circumstances, the burden of proof is reversed. The way of liability is to explain it in detail in two ways: breach of contract and tort, combining with the true case law. The first section is the brief of the case and the focus of the dispute, the second section is the determination of the travel agency's breach of the obligation of safety and security, the first section is the brief of the case and the focus of the dispute. The third section, the travel agency fails to fulfill the obligation of safety and security to bear the responsibility; Finally, on the basis of the principle of fairness and justice and the principle of benefit, after the travel agency has fulfilled its duty of safety and security, it discusses the liability of the tourist to be harmed under the circumstance of fulfilling the duty of safety and security. The victims may not be compensated for their losses, but will be compensated directly by the tourist auxiliaries. Section 1, case introduction and dispute focus, Section 2, the obligation of travel agencies to prevent third parties from infringing, The third section is that the tourist bus service company fails to fulfill its duty of safety and security, and 4th cases are analyzed to clarify the liability of the third party of the travel agency and the tourist assistant.
【学位授予单位】：沈阳师范大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D923;D922.294

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