基于胜任力模型的辽源发电厂中层管理人员培训管理体系构建
本文选题:胜任力 切入点:中层管理者 出处:《吉林财经大学》2017年硕士论文 论文类型:学位论文
【摘要】:当今的商业大环境是知识经济和市场经济齐头并进,发电企业之间的市场竞争日趋激烈。中层管理人员的素质发展与能力提升成为企业关注的核心。由于发电企业属于劳动密集型产业,企业内部管理比较薄弱,企业员工素质整体偏低,缺乏内部行业高级人才等行业特点的影响,在行业管理中引入胜任力模型的研究不多,专门针对发电业的中层管理人员培训的研究更少之又少。本文研究中,采用了文献阅读、问卷调查、实地访谈、分析比较等各种方法,试图全面了解这一课题的研究背景和国内外研究现状及研究进展。首先,本文对员工培训管理体系及胜任力模型的理论基础和概念做出相关介绍;其次,介绍了辽源发电厂的企业概况和发展现状,并从其中层管理人员培训管理中存在的问题及其原因入手,分析企业中层管理人员培训管理的现状;再次,对辽源电厂70名中层管理者进行调查和访谈,通过分析了解到当前电厂已经专门针对中层管理人员初步构建了相应的培训管理体系,并且取得一定的培训效果,但是当前的培训管理体系并不完善,仍然存在一系列的问题。比如缺乏培训需求分析、培训方式和课程设置缺乏针对性及创新性、缺乏培训后及时有效的培训效果评估等问题。最后,通过分析企业已有的培训管理体系存在的问题及其隐藏在问题背后的多层面的原因,结合目前企业所处的内外环境和岗位胜任素质要求,采用调查和访谈的方式确定辽源电厂中层管理人员的培训需求,了解到战略贯彻管理、沟通能力和执行创新能力排在中层管理者能力排名的后三位。以此培训需求为基点,设计中层管理人员的培训管理体系更加富有针对性。企业中层管理者培训计划的制定选取八项胜任力作为培训重点内容。根据培训内容有针对性地选择培训师及相应的培训方式方法、培训评估方式等。以确保整个培训管理体系是系统完整的,培训顺利高效实施更加离不开健全、完善的培训制度保驾护航,因此本文结合企业实际制定了相应的制度上的保障工作,使整个培训管理体系更加系统化。本文构建的中层管理人员培训管理体系丰富了辽源电厂的培训架构,使培训工作能够顺利高效的开展,避免传统培训的不足;朝着科学合理化的目标方向可持续发展。使企业人力资源管理体系进一步实现创新性的优化,为实现辽源电厂的发展战略保驾护航。
[Abstract]:Today's business environment is one in which the knowledge economy and the market economy go hand in hand. The market competition among power generation enterprises is becoming more and more intense. The quality development and ability enhancement of middle managers become the core of enterprises' attention. Because power generation enterprises belong to labor-intensive industries, the internal management of power generation enterprises is relatively weak. The overall quality of enterprise staff is low, the lack of internal industry senior talents and other industry characteristics, the introduction of competency model in industry management is not much research, The research on the training of middle managers in the power generation industry is even less. In this study, various methods such as literature reading, questionnaire survey, field interviews, analysis and comparison are used. This paper attempts to understand the research background of this topic and the current research situation and research progress at home and abroad. Firstly, this paper introduces the theoretical basis and concept of employee training management system and competency model. Secondly, This paper introduces the enterprise general situation and development status of Liaoyuan Power Plant, and analyzes the current situation of the training management of middle managers from the problems and reasons in the training management of middle managers in Liaoyuan Power Plant. Through the investigation and interview of 70 middle managers in Liaoyuan Power Plant, it is found that the current power plant has set up the corresponding training management system for middle managers, and has achieved certain training effect. However, the current training management system is not perfect, and there are still a series of problems, such as lack of training needs analysis, lack of pertinence and innovation of training methods and curriculum, Finally, by analyzing the problems existing in the existing training management system of enterprises and the reasons behind the problems, According to the internal and external environment and post competence requirements, the training needs of middle managers in Liaoyuan Power Plant are determined by means of investigation and interview, and the strategic implementation management is understood. Communication skills and executive innovation skills rank at the bottom of the list of middle-level managers. Design the training management system of middle management personnel more pertinently. The enterprise middle level manager training plan formulation selects 8 items competency as the training key content. Selects the trainer according to the training content pertinently and. The corresponding training methods and methods, Training evaluation methods to ensure that the entire training management system is systematic and complete, the smooth and efficient implementation of training can not be separated from sound, perfect training system to protect, Therefore, this paper formulates the corresponding system guarantee work according to the actual situation of the enterprise, and makes the whole training management system more systematized. The training management system of middle management personnel constructed in this paper enriches the training structure of Liaoyuan Power Plant. So that the training can be carried out smoothly and efficiently, to avoid the shortcomings of traditional training, to develop sustainably towards the goal of scientific rationalization, and to further optimize the human resources management system of enterprises. In order to realize the development strategy of Liaoyuan power plant escort.
【学位授予单位】:吉林财经大学
【学位级别】:硕士
【学位授予年份】:2017
【分类号】:F272.91;F426.61
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