制造业服务化的价值共创机制:基于价值网络的探索性案例研究

发布时间：2018-07-24 13:24

【摘要】：制造服务化价值通过直接或间接关系组成的价值网络实现共创与传递。以价值网络为视角,结合制造服务化决策三维度(服务化需求、模块化和服务化价值度量),通过对继往开来工控公司的探索性案例研究,分析其如何通过模块化的总集成服务化业务,实现与价值网络各成员的价值共创。最终得到从价值网络形成到价值共创,再到价值实现的制造服务化价值共创综合分析框架,为尚处于服务化初期的制造商提供转型借鉴。此外,将价值网络视角应用于服务化研究领域,分析焦点企业及其利益相关者如何利用价值网络实现价值共创,从而推进制造服务化,打开了制造服务化价值共创过程的黑箱。
[Abstract]:The value of manufacturing service is created and transmitted by the value network composed of direct or indirect relationship. From the perspective of value network, combined with the three dimensional degree of manufacturing service decision (service demand, modularization and service value measurement), through the exploratory case study of the future industrial control company, This paper analyzes how to create value with each member of value network through modularized integrated service. Finally, a comprehensive analysis framework of manufacturing service value creation from value network formation to value creation and value realization is obtained, which provides a reference for manufacturers who are still in the initial stage of service creation. In addition, the value network perspective is applied to the field of service-oriented research, and the focus enterprises and their stakeholders are analyzed how to use the value network to achieve value creation, thus promoting manufacturing service-oriented, opening the black box of manufacturing service-oriented value creation process.
【作者单位】：浙江工商大学现代商贸研究中心;
【基金】：浙江省哲学社会科学规划课题(17NDJC215YB,15JDZS01YB) 浙江省自然科学基金一般项目(Y17G020011) 教育部人文社会科学重点研究基地浙江工商大学现代商贸研究中心重点课题(15SMGK06D)
【分类号】：F424

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