国有银行管理者的压力问题研究

发布时间：2019-04-13 20:10

【摘要】：随着我国经济体制改革的不断深化和银行人事分配制度改革的深入,国有银行职员工作压力问题日益突出。缓解工作压力己成为国有银行人力资源管理研究的新课题。本文依据工作压力和新制度经济学相关理论,借鉴已有的研究成果,以工作压力源为自变量,以组织支持感与工作满意度为中间变量,以压力反应、工作绩效和离职倾向为因变量,构建银行职员工作压力研究模型。在深入分析国有银行管理者工作压力现状与结构的基础上,对工作压力系统相关变量及影响机制进行了理论探索和实证研究。研究结果表明：国有银行管理者普遍感知到较高的工作压力,表现出较高的工作绩效与较低的压力反应和离职倾向；工作压力源与国有银行管理者压力反应呈显著正相关；工作压力源对国有银行管理者工作绩效具有显著性影响,压力源的各维度对工作绩效所起作用不尽相同；对国有银行管理者的离职倾向具有显著影响的只有工作保障压力源。根据研究结论,本文就如何减轻国有银行管理者的压力感提出三个方面的政策性建议：一是要减缓绩效考核压力感；二是要善用角色职责压力源；三是要规范工作保障制度。
[Abstract]:With the deepening of China's economic system reform and the deepening of the reform of the bank personnel distribution system, the working pressure of the state-owned bank staff is becoming more and more prominent. Alleviating the pressure of work has become a new subject in the study of human resources management in state-owned banks. Based on the relevant theories of job stress and new institutional economics, this paper takes the source of work stress as its independent variable, takes organizational support and job satisfaction as the intermediate variables, and takes the stress response as the intermediate variable, using the existing research results for reference, and taking the job stress source as the independent variable. Job performance and turnover intention are dependent variables. On the basis of in-depth analysis of the current situation and structure of the state-owned bank managers' work pressure, this paper makes a theoretical exploration and empirical study on the relevant variables and the influence mechanism of the work pressure system. The results show that state-owned bank managers are generally aware of higher work pressure, showing higher job performance and lower stress response and turnover intention, and that the source of job stress is significantly positively correlated with the stress response of state-owned bank managers, and the pressure response of state-owned bank managers is significantly higher than that of state-owned bank managers. Job stressors have a significant impact on job performance of state-owned bank managers, and different dimensions of stress sources have different effects on job performance; only job security stressors have significant effects on job turnover intention of state-owned bank managers. According to the research conclusion, this paper puts forward three policy suggestions on how to reduce the pressure of state-owned bank managers: one is to slow down the pressure of performance appraisal; the other is to make good use of the pressure source of role and responsibility; and the third is to standardize the system of job security.
【学位授予单位】：湖南师范大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F832.33

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