业务信息技术匹配度对塞拉勒商用银行业务运营绩效的影响

发布时间：2021-01-20 20:52

　　商业银行越来越多地采用业务信息技术（业务信息技术）配合,前景充满希望,而其复杂性仍然具有挑战性。如果要利用最佳成果,如何准确地调整业务需求,提高业务对专业知识和新颖的呼叫。本研究分析了企业-信息技术协调对塞拉利昂银行业务业绩的影响。两种业务-信息技术对银行财务、业务业绩和业务-信息技术对银行非财务业务业绩的影响。在收集数据和选择正确样本后,利用SPSS和Smart PLS软件分析了数据。SPSS被用来计算Cronbach的Alpha号进行试验测试和人口信息。利用智能PLS软件分析了两种模型的测量和结构结果。分析方法是基于局部最小二乘结构方程建模。第一个模型的结果表明,治理、能力/价值衡量、技能、伙伴关系、范围和企业-信息技术协调结构,对塞拉利昂商业银行的财务、业务业绩产生了积极和重大的影响。虽然能力和价值测量稍有正面性,但只有通信变量显示微不足道。第二个模型,除了能力和价值测量之外,这表明业务与信息技术对齐无关。其余部分与银行部门的非金融业务业绩有着重大的积极联系。治理对银行财务、业务业绩的影响最大,其次是技能和范围以及架构。对银行财务、业务业绩的影响最小的变量是能力/价值衡量。在第二... 

【文章来源】：哈尔滨工业大学黑龙江省 211工程院校 985工程院校

【文章页数】：94 页

【学位级别】：硕士

【文章目录】：
摘要
Abstract
List of Acronyms
Chapter 1.Introduction
    1.1 Background and Significance of the Study
        1.1.1 Background
        1.1.2 Significance of the Study
    1.2 Problem Statement and Objectives
        1.2.1 Problem Statement
        1.2.2 Research Objective
        1.2.3 Research Questions
    1.3 Literature Review
    1.4 Main Research Contents and Structure
        1.4.1 Main Research Content
        1.4.2 Research Structure
Chapter 2.Relative Theories
    2.1 Relative Theories
        2.1.1 The Strategic Alignment Model（SAM）
        2.1.2 The Generic Framework Alignment Model（GFAM）
        2.1.3 Extended Strategic Alignment Model（E-SAM）
        2.1.4 Inhibitors and Enablers of Strategic Alignment
        2.1.5 Strategic Alignment Maturity Model（SAMM）
        2.1.6 Other Models Measuring Strategic-Alignment
    2.2 Chapter Summary
Chapter 3.Research Methodology And Hypothesis
    3.1 Research Model
    3.2 Relative Methods
        3.2.1 The Structural Equation Modelling（SEM）
        3.2.2 Relative Methods of SEM analysis
    3.3 Hypothesis Development
        3.3.1 Communication-BIT-Alignment with Operational Financial Performance
        3.3.2 Competency/Value Measurement-BIT-Alignment with Operational Performance
        3.3.3 Governance–BIT-Alignment with Operational Performance
        3.3.4 Skills-BIT-Alignment with Operational Performance
        3.3.5 Scope and Architecture-BIT-Alignment with Operational Performance
        3.3.6 Business Partnership-BIT-Alignment with Operational Performance
    3.4 Research Instrument and Method
        3.4.1 Research Instrument
        3.4.2 Research Technique
    3.5 Method of Data Analysis
    3.6 Demographic Information of Participants
    3.7 Chapter Summary
Chapter 4.Experiments And Results
    4.1 Model1;Business-IT-Alignment and Operational-Financial-Performance
        4.1.1 Convergent Validity of Model 1
        4.1.2 Internal Consistency of Model 1
        4.1.3 Discriminant Validity of Model 1
        4.1.4 The Model Fit of Model 1
        4.1.5 Structural Model 1
    4.2 Model2;Business-IT Alignment and Operational Non-Financial Performance
        4.2.1 Internal Consistency of Model 2
        4.2.2 Convergent Validity of Model 2
        4.2.3 Discriminant Validity of Model 2
        4.2.4 Goodness of Fit of Model2
        4.2.5 Structural Model 2
    4.3 Results Discussion
    4.4 Main Contribution of the Study
        4.4.1 Theoretical Contributions
        4.4.2 Practical Contributions
    4.5 Chapter Summary
Conclusion and Further Work
Reference
Appendix
Acknowledgements
Resume



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