绩效管理过程中关键因素的研究

发布时间：2018-04-18 01:05

本文选题：绩效 + 绩效管理　；参考：《苏州大学》2001年硕士论文

【摘要】： 绩效管理是人力资源管理研究和实践中的关键问题，但目前很多企业对绩效管理的认识仅仅停留在绩效评估的阶段上，企业的实际操作也缺乏统一的模式来指导。本研究首先采用访谈法、问卷法，自行编制了具有相当高信度和效度的《绩效评估过程中关键因素的问卷》 HR版本，以确定绩效管理周期中的关键因素；其次，在《绩效评估过程中关键因素的问卷》HR版本的基础上，编制了该问卷的员工版本，以探讨不同企业、不同职位的员工对绩效管理重要性认识的差异，以及员工的愿望与企业的实际运作之间存在的差异。通过对152名企业HR专业人士以及270名企业员工的问卷调查，结果表明：（1）在企业中，绩效管理周期中的关键因素为：目标设置、绩效监控、绩效考查以及绩效运用。（2）从总体来说，民营企业背景下的员工比独资企业背景下的员工更为重视绩效管理，从内心更渴望有规范管理制度的出台。（3）就对绩效管理重要性的看法而言，不同职位的员工之间没有太明显的显著差异。（4）独资企业和民营企业的员工都已经认识到绩效管理中各个维度的重要性，但在员工的愿望与企业的实践之间，，两类企业都存在着非常显著的差异。
[Abstract]:Performance management is a key issue in the research and practice of human resource management, but there are a lot of problems at present.Enterprises' understanding of performance management only stays in the stage of performance evaluation, and the actual operation of enterprisesThere is also a lack of uniform patterns to guide it.This study first uses interview, questionnaire, and self-help.A questionnaire on key factors in performance Evaluation was developed with high confidence and validity.HR version to identify key factors in the performance management cycle; second, in theOn the basis of the questionnaire of key factors in the process > the HR version, the employee version of the questionnaire was compiled.This paper aims to explore the differences in understanding the importance of performance management among employees in different enterprises and different positions.And the difference between the desire of the staff and the actual operation of the enterprise.Through 152 enterprisesThe results of a questionnaire survey among HR professionals and 270 employees showed that:In an enterprise, the key factors in the performance management cycle are: goal setting, performanceMonitor, performance test and performance application.(2) in general, the number of employees in a private enterprise is higher than that in a sole proprietorship.Workers pay more attention to performance management, from the heart more eager for the introduction of standardized management system.3) as far as the importance of performance management is concerned, there is no relationship between employees in different positionsToo obvious a significant difference.Employees in both sole proprietorship and private enterprises have recognized the various dimensions of performance managementThe importance of degree, but between the desire of the staff and the practice of the enterprise, there are two types of enterprisesA very significant difference.
【学位授予单位】：苏州大学
【学位级别】：硕士
【学位授予年份】：2001
【分类号】：C931.1

【引证文献】