基于心智模型的智能对讲机人机交互设计
发布时间:2019-01-28 22:13
【摘要】:本研究是基于实际项目,设计搭载中国电信Qchat手机对讲业务的智能对讲系统,以求探索出具有优秀用户体验的安卓平台人机交互系统。在围绕以用户为中心的设计过程中,从用户心智模型的角度展开研究。心智模型是关于认知的理论,心智模型可以运用于人机交互的研究是基于心智模型会指导用户的行为。在展开智能对讲机的界面设计之前对智能对讲机的实现平台和传统对讲机的交互模式进行了研究,以获取到用户在平台环境和对讲业务的心智模型。下一步进行了用户访谈,并根据访谈结果建立智能对讲机用户人物角色模型以支持后续的设计。之后根据前面的研究结果进行智能对讲机系统的交互模式构建,细节流程和界面的设计。最后对设计成果进行可用性评估,测试设计是否符合用户的心智模型,根据评估结果提出修改意见,保证产品在发布时具有良好的可用性。
[Abstract]:This research is based on the actual project, designed with China Telecom Qchat mobile phone intercom business intelligent intercom system, in order to explore the excellent user experience of Android platform human-computer interaction system. In the process of user-centered design, the research is carried out from the point of view of user's mental model. Mental model is the theory of cognition, and the research of mental model can be applied to human-computer interaction is based on the mental model to guide the user's behavior. Before developing the interface design of intelligent interphone, this paper studies the realization platform of intelligent interphone and the interactive mode of traditional interphone, in order to obtain the mental model of user in the platform environment and intercom business. In the next step, user interviews are carried out, and based on the results of the interviews, the user personas model of intelligent interphone is established to support the subsequent design. Then, according to the previous research results, the interaction mode, detailed flow and interface design of the intelligent interphone system are constructed. Finally, the usability evaluation of the design results is carried out to test whether the design conforms to the user's mental model, and according to the evaluation results, some suggestions are put forward to ensure the good usability of the product when it is released.
【学位授予单位】:北方工业大学
【学位级别】:硕士
【学位授予年份】:2014
【分类号】:TP11;TB472
本文编号:2417358
[Abstract]:This research is based on the actual project, designed with China Telecom Qchat mobile phone intercom business intelligent intercom system, in order to explore the excellent user experience of Android platform human-computer interaction system. In the process of user-centered design, the research is carried out from the point of view of user's mental model. Mental model is the theory of cognition, and the research of mental model can be applied to human-computer interaction is based on the mental model to guide the user's behavior. Before developing the interface design of intelligent interphone, this paper studies the realization platform of intelligent interphone and the interactive mode of traditional interphone, in order to obtain the mental model of user in the platform environment and intercom business. In the next step, user interviews are carried out, and based on the results of the interviews, the user personas model of intelligent interphone is established to support the subsequent design. Then, according to the previous research results, the interaction mode, detailed flow and interface design of the intelligent interphone system are constructed. Finally, the usability evaluation of the design results is carried out to test whether the design conforms to the user's mental model, and according to the evaluation results, some suggestions are put forward to ensure the good usability of the product when it is released.
【学位授予单位】:北方工业大学
【学位级别】:硕士
【学位授予年份】:2014
【分类号】:TP11;TB472
【参考文献】
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