青岛市红岛经济区高科技企业人才供应链管理研究

发布时间：2018-04-03 10:09

本文选题：高科技企业　切入点：供应链　出处：《青岛科技大学》2017年硕士论文

【摘要】：随着人力资本在企业中地位的逐渐提升,企业越来越关注人才管理。由于高科技企业知识型员工占比较大,其知识、技术水平的高低直接影响企业的市场竞争力和可持续发展,因此,人才管理成为当前高科技企业人力资源管理工作的重点。人才正如高科技企业的一项核心战略资源,只有基础扎实稳固,企业才能持续健康的发展。青岛市红岛经济区于2012年5月创建,截至2016年底区内集聚高科技企业210余家。因为起步较晚,区内高科技企业人才管理方式落后,通过调查研究,人才管理问题已经影响了企业持续健康的发展,甚至出现人才难求的现象,以至影响企业正常经营。为此,本文将供应链理论应用到青岛市红岛经济区高科技企业的人才管理中,帮助企业精准地识别所需要的人才并使之尽快就任于合适岗位,助力高科技企业无时差的人才供给及内部配置。本文共包括三个方面的研究内容。第一,对青岛市红岛经济区高科技企业人才管理现状进行调查。通过调查问卷的设计、发放和统计,发现其人才管理方面存在招聘渠道单一、培训形式单一、人才流失严重、人岗不匹配等方面的问题;第二,构建青岛市红岛经济区高科技企业人才供应链管理模型。通过研究人才供应链管理的可行性和必要性,结合供应链理论,构建区内高科技企业人才供应链管理模型,该模型共包括三个主体、五个流程,并结合平衡计分卡,从财务、客户、学习与成长、人力资源部管理质量四个维度构建高科技企业人才供应链管理绩效评价指标体系,应用模糊综合评价法对人才供应链模型的绩效进行评价研究;第三,以A公司为例进行实例研究。根据高科技企业人才供应链管理模型,设计A公司的人才供应链,并对其绩效进行评价。通过研究,A公司总体人才供应链管理绩效评价良好,通过对每个维度进行评价,A公司人才供应链管理中,成本控制较好、客户满意度较高。从优化人才供应商、完善培训机制和激励机制、优化内部流程、完善信息控制系统等方面对其提出改进建议。
[Abstract]:With the increasing position of human capital in enterprises, enterprises pay more and more attention to talent management.As the knowledge workers in high-tech enterprises are relatively large, the level of knowledge and technology directly affects the market competitiveness and sustainable development of enterprises, therefore, talent management has become the focus of human resources management in high-tech enterprises.Talent is just like a core strategic resource of high-tech enterprises. Only if the foundation is solid and firm, can the enterprise develop healthily and sustainably.Qingdao Hongdao Economic Zone was founded in May 2012, and by the end of 2016, there were more than 210 high-tech enterprises in the region.Because of the late start and the backward way of talent management of high-tech enterprises in the region, through investigation and research, the problem of talent management has affected the sustainable and healthy development of enterprises, and even appeared the phenomenon that talent is difficult to obtain, even affecting the normal operation of enterprises.Therefore, this paper applies the supply chain theory to the talent management of high-tech enterprises in Hongdao Economic Zone of Qingdao, and helps the enterprises to accurately identify the needed talents and make them take up the appropriate positions as soon as possible.Help high-tech enterprises have no time difference in the supply of talent and internal configuration.This paper includes three aspects of the research.First, the Qingdao Hongdao Economic Zone high-tech enterprises talent management status.Through the questionnaire design, distribution and statistics, it is found that there are a single recruitment channel, a single form of training, a serious brain drain, a mismatch of personnel and so on. Second,Build Qingdao Hongdao economic zone high-tech enterprises talent supply chain management model.By studying the feasibility and necessity of talent supply chain management and combining the theory of supply chain, this paper constructs the talent supply chain management model of high-tech enterprises in the region. The model includes three main bodies, five processes, and the balanced scorecard, from the financial aspects.Customer, learning and growth, human resources management quality four dimensions to build high-tech enterprises talent supply chain management performance evaluation index system, the use of fuzzy comprehensive evaluation of talent supply chain model performance evaluation research; third,Take A company as an example to carry on the case study.According to the talent supply chain management model of high-tech enterprises, the talent supply chain of company A is designed and its performance is evaluated.Through the study of the overall talent supply chain management performance evaluation of A company, through the evaluation of each dimension of talent supply chain management, cost control is better, customer satisfaction is higher.Suggestions on how to improve talent suppliers, perfect training mechanism and incentive mechanism, optimize internal flow, and perfect information control system are put forward.
【学位授予单位】：青岛科技大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F426.6;F272.92

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