基于第三方物流业务模式的人力资源实践研究

发布时间：2018-04-25 02:11

本文选题：第三方物流 + 业务模式　；参考：《华南理工大学》2014年硕士论文

【摘要】：物流作为一个新兴产业，在我国的发展非常迅速，并显示出广阔的市场前景。专业化的物流在我国逐渐形成规模，第三方物流公司如雨后春笋般涌现。但目前针对我国第三方物流企业的研究大多关于发展模式和运营模式，较少涉及业务模式，而业务模式与人力资源实践的相互匹配更是少有研究。本文采用案例研究法，以顺丰速运和联邦快递为案例研究对象，探索该两家在国内外知名物流企业的业务模式类型，并分析了在企业进行业务模式选择时的影响因素。最后，，通过基于“AMO模型”的人力资源管理实践构型论，在对两家企业的员工能力、动机、参与机会三个维度的人力资源实践进行分析后，深入剖析了两家企业业务模式与人力资源实践的相互匹配方式。本文主要结论：（1）顺丰速运和联邦快递的业务模式分别为功能主导型和供应链一体化型。（2）物流企业对于业务模式的选择由外部因素和内部因素影响。而外部因素可分为行业环境和市场需求两个维度，内部因素可分为企业战略/产品定位和服务能力两个维度。（3）企业业务模式的选择导致了人力资源实践类型的差异。业务模式的特点影响了对人才的要求，进而导致了人力资源实践差异。运用功能主导型的顺丰速运选取了内部化-保健-控制的内控型人力资源管理实践，运用供应链一体化业务模式的联邦快递则选取了参与型人力资源实践（内部化-激励-承诺），两家企业的业务模式和人力资源实践类型达到了相互匹配。
[Abstract]:Logistics, as a new industry, develops very quickly in our country, and shows a broad market prospect. Specialized logistics in China is gradually forming scale, third-party logistics companies springing up like bamboo shoots. However, most of the researches on the third party logistics enterprises in our country are about the development mode and the operation mode, less about the business model, and the matching between the business model and the practice of human resources is rare. Taking Shunfeng Express and FedEx as the case studies, this paper explores the business model types of these two well-known logistics enterprises at home and abroad, and analyzes the factors affecting the choice of business models in the enterprises. Finally, through the theory of human resource management practice configuration based on "AMO model", this paper analyzes the human resource practice in the three dimensions of employee ability, motivation and participation opportunity in two enterprises. This paper deeply analyzes the matching mode between the two business models and human resource practice. The main conclusion of this paper is that the business models of Shunfeng Express and FedEx are function-oriented and supply-chain integration respectively. The choice of business model for logistics enterprises is influenced by external and internal factors. External factors can be divided into two dimensions: industry environment and market demand. Internal factors can be divided into two dimensions: enterprise strategy / product orientation and service capability. The characteristics of business model affect the requirement of talents, and then lead to the difference of human resource practice. The practice of internal control human resource management based on internalization, health care and control is selected by using the function leading type of Shunfeng express transportation. FedEx, which uses the integrated business model of supply chain, chooses the human resource practice of participation type (internalization, incentive and commitment), and the two enterprises' business model and human resource practice type are matched each other.
【学位授予单位】：华南理工大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F259.23;F272.92

【参考文献】