第三方冷链物流企业绩效评价研究

发布时间：2018-05-04 05:11

本文选题：冷链物流 + 绩效评价　；参考：《河南农业大学》2014年硕士论文

【摘要】：中国自改革开放以来，经济取得了举世瞩目的成就，近些年来中国的经济增长率一直稳居世界第一，人民生活水平也取得了极大的提高，尤其是对冷藏冷冻产品的需求上面，这大大推动了冷链物流行业的兴起。伴随着经济全球化、市场竞争激烈化的滚滚浪潮，国内众多企业的经营弊端逐渐显现出来。尤其是冷链物流行业，作为一项近几年来刚刚起步的朝阳产业，中国的冷链物流业存在着诸多制约行业发展的问题，冷链物流设施严重不足、冷链物流行业法律法规体系不健全、冷链企业规模较小、冷链行业人才匮乏等等。可以说，对中国冷链物流企业来说，机遇与挑战并存。基于此，本文选择了第三方冷链物流企业绩效评价研究，通过对冷链物流企业的绩效评价，希望能为企业带来些许启发，提高企业的经营管理水平，增强企业的市场竞争能力，促进企业更好更快发展。本文首先对国外和国内的冷链物流现状进行了文献综述，并在此基础上对国内冷链物流得现状做出了简要评析，得到了中国冷链物流行业目前所存在的问题。然后简单介绍了供应链和供应链管理理论、冷链物流理论、绩效评价理论，给出了一般性供应链链式结构以及作为特殊供应链的冷链物流链式结构，并介绍了几种主流的绩效评价方法，给出了各个方法的优点和缺点，本文结合这些方法，决定联合使用层次分析法和模糊综合评价法。在这些理论的基础上，构建了冷链物流企业的绩效评价指标体系，包括：经济效益指标、技术装备指标、服务品质指标、发展潜力指标。对这四个指标的子指标作出了解释，并相应的给出了计算公式。然后，本文根据指标的特点，结合实际情况，利用层次分析法对指标进行了量化，得到了各指标的权重，再利用模糊综合评价法对企业的绩效指标作出了评价，得到了最终的绩效评价结果。最后根据绩效评价的结果，，评析了目前企业的发展状况，找出了企业目前所存在的问题，针对这些问题，给出了企业未来发展的建议。
[Abstract]:Since China's reform and opening up, the economy has made remarkable achievements. In recent years, China's economic growth rate has consistently ranked first in the world, and the people's living standards have also been greatly improved, especially in the demand for refrigerated and frozen products. This greatly promoted the rise of cold chain logistics industry. Along with the economic globalization and the fierce market competition, the malpractices of many domestic enterprises gradually appear. Especially in the cold chain logistics industry, as a sunrise industry that has just started in recent years, there are many problems restricting the development of the cold chain logistics industry in China, and the cold chain logistics facilities are seriously inadequate. Cold chain logistics industry laws and regulations system is not perfect, cold chain enterprise scale is small, cold chain industry talent shortage and so on. It can be said that the Chinese cold-chain logistics enterprises, opportunities and challenges coexist. Based on this, this paper chooses the third party cold chain logistics enterprise performance evaluation research, through the cold chain logistics enterprise performance appraisal, hoped can bring some inspiration for the enterprise, enhances the enterprise management level, enhances the enterprise market competition ability. To promote better and faster development of enterprises. This paper firstly reviews the current situation of cold chain logistics both at home and abroad, and on this basis makes a brief evaluation of the current situation of cold chain logistics in China, and obtains the problems existing in the cold chain logistics industry in China. Then it introduces supply chain and supply chain management theory, cold chain logistics theory, performance evaluation theory, gives general supply chain chain structure and cold chain logistics chain structure as a special supply chain. Several mainstream performance evaluation methods are introduced, and the advantages and disadvantages of each method are given. Combining these methods, this paper decides to combine AHP and fuzzy comprehensive evaluation method. On the basis of these theories, the performance evaluation index system of cold-chain logistics enterprises is constructed, including: economic benefit index, technical equipment index, service quality index and development potential index. The subindexes of these four indexes are explained and the corresponding formulas are given. Then, according to the characteristics of the indicators, combined with the actual situation, the paper uses AHP to quantify the indicators, gets the weight of each index, and then uses the fuzzy comprehensive evaluation method to evaluate the performance indicators of enterprises. Finally, the result of performance evaluation is obtained. Finally, according to the results of performance evaluation, this paper analyzes the current development of enterprises, finds out the existing problems of enterprises, and puts forward some suggestions for the future development of enterprises.
【学位授予单位】：河南农业大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F259.23;F253.7

【参考文献】