基于约束理论的电梯维保企业流程管理

发布时间：2018-05-26 14:57

本文选题：流程管理 + 电梯维保企业　；参考：《辽宁工业大学》2014年硕士论文

【摘要】：随着国内经济的快速发展、城镇化的不断深入、以及房地产行业的发展，我国电梯行业正处于一个高速发展期，也因此涌现出了一大批电梯维保企业。然而，，电梯市场规模的不断扩大，电梯数量的急剧膨胀，电梯维保工作量也越来越大，电梯维保企业的企业管理问题日益严峻。如何克服弊端谋求生存、发展变得尤为重要。流程是近几年流行起来的，在我国企业中的应用也越来越多，其效果也得到普遍认可。因此，我国电梯维保企业急需开展高效的流程管理，以解决目前的企业管理问题。现代企业管理理论随着社会的进步和需求日渐丰富，在对此进行了研究之后，本文针对性的分析了我国电梯维保服务企业目前存在的问题、对流程管理的应用情况及效果。然后，介绍了一种新颖的企业管理理念—约束理论。笔者在之前仔细研究了一本名为《用约束理论构建精益供应链》的书，通过对该书的研究，对约束理论有了一个全新的认识和了解，本文意将该理论应用于此，其结构如下：这一部分是文章的绪论，该部分就文章的选题背景、研究意义、理论综述、主要内容、研究方法及创新点进行了简要的概况；第二部分是文章研究所需要的理论基础，即约束理论及流程管理思想。该部分就这两个理论的提出、发展及意义等进行了较为详细的阐述，为该论文的继续研究奠定了坚实的理论基础；第三部分首先介绍了我国电梯维保企业的运营现状，其核心内容是笔者的一次调查研究，然后通过一定的统计分析方法，最后得出的相应的结论；第四部分是理论总结部分，将之前的研究进行了理论上的升华，其文章的主要研究课题成为了本部分讨论的主要对象，TOC思想及方法在该部分中得到了较好的体现和应用；第五部分通过笔者在一电梯维保企业的实习经历，将约束理论很好的用在了该企业的流程管理中，为本文的理论研究提供了可参考的案例分析；最后一部分是文章的结论和展望，通过对该课题的深入研究，最后进行了简要总结。
[Abstract]:With the rapid development of the domestic economy, the deepening of urbanization and the development of the real estate industry, the elevator industry in China is in a high speed development period, and a large number of elevator maintenance enterprises have emerged. However, the scale of the elevator market is expanding, the number of elevators is expanding rapidly, and the workload of the elevator maintenance is becoming more and more large. The problem of enterprise management is becoming more and more serious. How to overcome the disadvantages to survive and develop becomes more and more important. The process is popular in recent years, more and more applications are used in our enterprises and its effect is universally recognized. Therefore, the elevator maintenance enterprises in our country need to carry out efficient process management in order to solve the present enterprises. Business management issues.
With the progress and demand of the society, modern enterprise management theory is becoming more and more abundant. After studying this, this paper analyzes the existing problems of the elevator maintenance service enterprises in our country, the application and effect of the process management. Then, it introduces a new concept of enterprise management - constraint theory. The author is before the author. A book named "lean supply chain" called "use of constraint theory" is carefully studied. Through the study of this book, a new understanding and understanding of the theory of constraint is made. This paper applies the theory to this theory, and its structure is as follows:
This part is the introduction of the article, which is a brief introduction to the background of the topic, the significance, the theoretical summary, the main content, the research method and the innovation point; the second part is the theoretical basis needed by the research, namely, the theory of constraints and the thought of process management. The part is about the development and significance of the two theories. The third part first introduces the operation status of the elevator maintenance enterprise in China, its core content is the author's investigation and research, and then through a certain statistical analysis method, the most later corresponding conclusions; the fourth part is the theory. The summary part, the previous research carried out the theoretical sublimation, the main research topic of the article has become the main object of this part of discussion, TOC ideas and methods in this part have been better embodied and applied; the fifth part through the author in an elevator maintenance enterprise practice experience, the constraint theory is very good used in this In the process management of the enterprise, it provides a reference case analysis for the theoretical research of this article; the last part is the conclusion and Prospect of the article, and a brief summary is made through the in-depth study of the subject.
【学位授予单位】：辽宁工业大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F426.4;F273

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