M公司供应商质量管理研究

发布时间：2018-06-07 00:49

本文选题：供应商质量管理 + ISO/TS16949　；参考：《华南理工大学》2014年硕士论文

【摘要】：汽车行业是一个大规模协同的产业，零部件供应商数量众多是其一大特点。随着经济全球化和竞争国际化的加剧，企业间的竞争逐渐转变成为供应链的竞争，供应商质量成为重要的竞争因素之一。如何建立独立、自主、具有强大竞争力的供应链，是中国汽车行业每个企业都必须面对的课题。近年来M公司发展遭遇了前所未有的瓶颈，综合来说在M公司供应商管理的三大体系——开发认证体系、供应商辅导体系和综合评价体系都已经不能满足现今市场环境下的要求，必须进行彻底的变革。本文以汽车制造业供应商质量管理为切入点，以M公司供应商质量管理方法为研究对象，对M公司的供应商管理的三大领域（开发认证体系——新供应商开发方法，，供应商辅导体系——供应商工序过程的管理方法、综合评价体系——供应商能力与绩效评价方法）利用统计学工具以及层次分析法工具等，进行了系统的分析研究。在明确M公司供应商管理中的问题后，提出了改进的建议： 1、导入TS16949标准，扫除供应商开发体制中的认证壁垒。 2、在工序能力指数的基础上增加工序的检查能力和对变化点的管理能力，建立如附件3——系统能力的指数的工序管理方法 3、最后利用层次分析法改进了供应商评价方法，设计了附件1——供应商质量能力评价方法的调查问卷，以及附件2——供应商质量能力评价方法（不同类别的供应商需要单独设立，附件2是完成件类供应商的评价方法）
[Abstract]:Automobile industry is a large-scale collaborative industry, the large number of parts and components suppliers is one of its major characteristics. With the increasing of economic globalization and competition internationalization, the competition among enterprises has gradually changed into the competition of supply chain, and supplier quality has become one of the important competitive factors. How to establish an independent, competitive supply chain is a subject that every enterprise in Chinese automobile industry must face. In recent years, M Company has encountered an unprecedented bottleneck in its development. To sum up, in the three major systems of supplier management in M Company, the development and certification system, The supplier guidance system and the comprehensive evaluation system can not meet the requirements of the current market environment, and must be thoroughly reformed. In this paper, the supplier quality management of automobile manufacturing industry is taken as the breakthrough point, and the supplier quality management method of M Company is taken as the research object, and the three major fields of supplier management of M Company (Development and Certification System-New supplier Development method) are discussed. The supplier guidance system-the management method of supplier process, the comprehensive evaluation system-supplier capability and performance evaluation method) are analyzed systematically by using statistical tools and analytic hierarchy process (AHP) tools. After clarifying the problems in the supplier management of M Company, some suggestions for improvement are put forward: 1. Introduce TS16949 standard and remove certification barriers in supplier development system. 2. Add process inspection ability and management ability to change point on the basis of process capability index, and establish process management method such as index of system capability in annex 3 Finally, the method of supplier evaluation is improved by AHP, and the questionnaire of Annex 1- supplier quality capability evaluation method is designed. And Annex 2-supplier quality competency evaluation methodology (different categories of suppliers need to be established separately, annex 2 is the evaluation method for the complete supplier category)
【学位授予单位】：华南理工大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F274;F426.471

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