C公司供应链质量管理系统化研究

发布时间：2018-06-18 21:06

本文选题：供应链质量管理 + 进口商　；参考：《广东外语外贸大学》2017年硕士论文

【摘要】：C公司是一家家居类产品的美国进口商,总部坐落在阿肯色州,拥有三大产品仓库和一条产品组装线,同时在中国和越南设有采购办公室,其供应商分布在中国,越南,马来西亚,墨西哥等国家,客户以美国各大家居类产品零售商为主。进入21世纪以后,随着科学技术的快速发展,使得企业在供需结构上发生了巨大的变化,企业之间的质量竞争已经上升到了供应链之间的竞争。对于质量管理和供应链管理相结合方面的研究无论在学术界还是在实际工作中都成了热门课题。如何做好供应链质量管理,成为企业要优先考虑的重要因素。在此背景下,C公司在2016年决定从传统的质量管理向供应链质量管理进行转变。本文以C公司为案例公司,以该公司供应链质量管理为研究课题,对目前该公司在供应链质量管理中界定的三个维度,即质量体系管理,生产质量管理和顾客质量反馈和满意度管理进行了计划(P),执行(D),检查(C)和处理(A)四个方面的分析。通过分析,发现了该公司在供应链质量管理的系统化方面问题突出,体现为供应链质量管理要素的关联性考虑不足和供应链质量管理方案的全局性不够完整。本文结合了供应链质量管理理论和系统化理论,针对该公司在供应链质量管理系统化方面存在的问题提出了以下建议:重新理清供应链质量管理的各项要素并建立关联性;从供应链的视角出发,制定整体的供应链质量管理方案。
[Abstract]:C is an American importer of home products. Its headquarters is located in Arkansas, with three warehouse and a product assembly line, and a purchasing office in China and Vietnam. Its suppliers are distributed in China, Vietnam, Malaysia, Mexico and other countries. The customers are the major household products retailers in the United States. 2 After the first Century, with the rapid development of science and technology, great changes have taken place in the structure of supply and demand. The quality competition among enterprises has risen to the competition among the supply chains. The research on the combination of quality management and supply chain management has become a hot topic in both academic and practical work. In this context, C company decided to change from the traditional quality management to the supply chain quality management in this context in 2016. This paper takes C as a case company and the quality management of the supply chain of the company as a research topic, and the company is currently in the supply chain quality management. Three dimensions defined in the theory, namely, quality system management, production quality management and customer quality feedback and satisfaction management are planned (P), implementation (D), inspection (C) and processing (A) analysis. Through analysis, it is found that the company has outstanding problems in the systematization of supply chain quality management, which is reflected in the quality management of supply chain. This paper combines the supply chain quality management theory and the systematization theory, and puts forward the following suggestions for the company's problems in the quality management of supply chain: re clarify the elements of the quality management of the supply chain and establish the association. From the perspective of supply chain, we formulate the overall supply chain quality management plan.
【学位授予单位】：广东外语外贸大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F274;F717;F746.11

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