供应链物流能力绩效评价体系的调研分析

发布时间：2019-01-04 12:30

【摘要】：供应链物流能力绩效评价系统的构建是一项系统工程,不仅要适应需求的变化,而且涉及企业外部资源配置与协同管理。在现有供应链物流能力研究的基础上,本文将动态化与协同思想纳入供应链物流能力层次评价模型,对物流运作、供应链关系管理、动态整合、客户服务与供应链物流协同五大要素与供应链物流能力的相关性进行探讨。实证分析表明:对于调研企业来说,上述五大要素与供应链物流能力均存在着密切的相关性,中层管理者更为看重关系管理能力与物流协同能力,而企业现有的物流运作和客户服务能力属于"硬能力",约束具有刚性。为此,将动态化与协同化思想纳入供应链管理体系,可以促进供应链物流能力绩效评价体系向纵深化方向发展,这是一个较为前沿的理念,企业在此方面的探索空间很大。
[Abstract]:The construction of supply chain logistics capability performance evaluation system is a systematic project, which not only needs to adapt to the change of demand, but also involves the allocation of external resources and collaborative management of enterprises. On the basis of the existing research on supply chain logistics capability, this paper brings the idea of dynamic and collaborative into the hierarchy evaluation model of supply chain logistics capability, and integrates the logistics operation, supply chain relationship management and dynamic integration. The relationship between customer service and supply chain logistics cooperation is discussed. The empirical analysis shows that the above five elements are closely related to the logistics capability of supply chain, and the middle managers value the relationship management ability and logistics coordination ability more. But the enterprise's existing logistics operation and customer service ability belong to the "hard ability", the constraint has the rigidity. Therefore, the integration of dynamic and collaborative ideas into the supply chain management system can promote the development of the performance evaluation system of supply chain logistics capability. This is a more advanced idea, and the exploration space of enterprises in this respect is very large.
【作者单位】：武汉大学经济与管理学院;
【基金】：国家自然科学基金青年项目“柔性与供应链能力:基于供应网络的理论与实证研究”(71202119);国家自然科学基金青年项目“B2C市场中电子零售商的动态定价策略研究”(71001081) 教育部人文社科基金青年项目“基于价值构造分析的供应链物流能力协同研究”(09YJC630172)
【分类号】：F274;F252

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