商丘市旅游人才资源开发研究

发布时间：2018-03-06 03:36

本文选题：商丘市　切入点：旅游　出处：《华中师范大学》2011年硕士论文　论文类型：学位论文

【摘要】：旅游业作为朝阳产业,已经发展成为世界第一大产业。中国旅游业在2008年奥运会、2010年世博会及亚运会等大型盛会的成功举办下,获得了前所未有的发展契机,这既是机遇,又是挑战。近年来,旅游业对人才的需求呈逐年上升的趋势,但是,旅游人才的供给和培训却相对滞后,如何有效解决旅游人才市场出现的供需矛盾,成为当务之急。商丘市旅游业在国家大力发展第三产业的政策引导下,在河南省委、省政府积极实施政府主导型旅游发展战略,提出“旅游立省”战略的政策背景下,被商丘市委、市政府作为全市重要的经济支柱和新的经济增长点来培育。在党委、政府的全力推动下,旅游开发力度不断加大,旅游发展环境不断改善,旅游投入不断增长,旅游从业队伍不断壮大,旅游整体形象更加鲜明,旅游人数和旅游收入不断增长,旅游产业对社会经济发展的贡献率不断提升。随着旅游产业的不断发展壮大,旅游人才资源开发中存在的矛盾也逐步显现出来。本文拟通过对商丘市旅游人才资源的结构进行分析,发现和解决旅游人才队伍结构和人力资源管理中存在的问题,并提出意见和建议,着力解决旅游专业人才匮乏、缺乏新业态人才、从业人员素质偏低、人才培养缺乏系统性等问题。同时,通过对商丘市旅游人才资源调查统计,总结分析全市旅游人才资源开发的特点和规律,准确进行人才需求定位,为该市今后旅游人才资源开发和旅游行政主管部门决策提供依据。本文通过调查和统计,对商丘市旅游人才资源现状进行分析,发现在现有的人事制度和人才观念下,旅游人才资源的开发、利用方面还存在一些问题,比如旅游从业人员基本素质及学历、技术层次偏低、年龄结构偏低,从业经验不足；旅游人才队伍不稳定,流动性大；旅游院校人才培养能力不强、旅游专业人员匮乏、新业态人才缺乏；旅游管理、科研、服务等机构不全；高素质人才培养引进机制不全；主管部门管理服务不足等。作者通过对各类旅游人才总量、结构和素质状况的对比分析,提出了要加强领导,制定加快旅游人才培养的政策；整合资源,构建全市旅游教育培训体系；突出重点,加快培养急需人才；加强投入,构建旅游培训信息网络等一些有针对性的方案和对策。
[Abstract]:Tourism, as a sunrise industry, has developed into the largest industry in the world. With the successful hosting of the 2008 Olympic Games, the 2010 World Expo and the Asian Games, China's tourism industry has gained an unprecedented opportunity for development. In recent years, the demand for talents in tourism has been increasing year by year. However, the supply and training of tourism talents are relatively lagging behind. How to effectively solve the contradiction between supply and demand in the tourism talent market has become an urgent task. Under the guidance of the national policy of developing the tertiary industry, the tourism industry of Shangqiu has been actively implemented by the provincial party committee of Henan Province and the provincial government, which has put forward the policy background of "establishing a provincial tourism" strategy, which has been put forward by the Shangqiu Municipal Party Committee. The municipal government, as an important pillar of the city's economy and a new economic growth point, has been cultivated. With the full efforts of the party committee and the government, the intensity of tourism development has been continuously increased, the environment for tourism development has been continuously improved, and the investment in tourism has been increasing. With the continuous growth of tourism industry, the overall image of tourism is more distinct, the number of tourists and tourism income is increasing, and the contribution rate of tourism industry to social and economic development is constantly rising. With the continuous development of tourism industry, The contradictions in the development of tourism talent resources also gradually appear. By analyzing the structure of tourist talent resources in Shangqiu city, this paper tries to find out and solve the problems existing in the structure of tourism talents team and the management of human resources, and put forward some suggestions and suggestions to solve the shortage of tourism professionals. Lack of new talents, low quality of employees, lack of systematic personnel training, etc. At the same time, through the investigation and statistics of tourist talent resources in Shangqiu City, the characteristics and laws of the development of tourism talent resources in Shangqiu City are summarized and analyzed. The accurate orientation of talent demand provides the basis for the future development of tourism talent resources and the decision making of tourism administrative departments in the city. Through investigation and statistics, this paper analyzes the present situation of tourism talent resources in Shangqiu city, and finds that there are still some problems in the development and utilization of tourism talent resources under the existing personnel system and talent concept. For example, the basic quality and educational background of tourism practitioners, the low level of technology, the low age structure, the lack of experience in the field of employment, the unstable and mobile contingent of tourism talents, the weak ability of talent training in tourism colleges and universities, and the shortage of tourism professionals, Lack of talents in the new industry; incomplete tourism management, scientific research, service, etc.; incomplete mechanism for the training and introduction of high-quality talents; inadequate management and service by competent departments; etc. The author makes a comparative analysis of the total amount, structure and quality of all kinds of tourist talents, It is proposed that we should strengthen leadership, formulate policies to speed up the cultivation of tourism talents, integrate resources, construct a city-wide tourism education and training system, highlight the key points, speed up the training of people in urgent need, and strengthen investment. Build tourism training information network and other targeted programs and countermeasures.
【学位授予单位】：华中师范大学
【学位级别】：硕士
【学位授予年份】：2011
【分类号】：F592.7;C964.2

【引证文献】