SC省农村信用社绩效管理方案的研究与设计

发布时间：2018-04-05 04:02

本文选题：SC省农村信用社　切入点：绩效管理　出处：《电子科技大学》2012年硕士论文

【摘要】：人力资源管理在企业中发挥着重要作用。人力资源是企业取得竞争优势的工具，是帮助企业获取其在成本、产品、服务等方面优势的手段，是现代管理的核心。而绩效管理又是人力资源管理的核心。在我国企业中，尤其是计划经济时代的国有企业，进行全面绩效管理的几乎没有，很多员工不清楚绩效的内涵到底是什么，企业多数只是进行简单的年终考核，，将绩效考核当作绩效管理，或者过分强调考核的作用和考核处罚，将考核当“大棒”，这给员工造成了很大的心理压力，或者将单位的绩效考核制度流于形式，管理层和员工均不重视，反将绩效考核作为一种工作负担，或者是部门绩效与公司整体战略相脱节。对于国内的商业银行来说，绩效管理的现状也是如此。 SC省农村信用社在绩效管理方面同样存在的一些误区，尚没有建立起有效的绩效管理体系，仍主要依靠传统的绩效考核来对各联社的工作进行管理。本文通过对SC省农村信用社下属的三家具有代表性的县联社进行调研，发现从总体上来看，SC省农村信用社的绩效管理还只是停留在起步阶段，对现代先进的绩效评估方法和工具理解不全面，运用和掌握的不够深入，尚没能实现平衡计分卡、关键绩效指标、360度绩效考核及目标管理法等绩效管理方法的综合运用，绩效的考核依然处于以利润最大化为核心的盈利能力考核阶段。针对其绩效管理存在的问题文章提出了对SC省农村信用社绩效管理方案的研究与设计。该方案的设计包括三个方面的研究和优化，即基于组织战略的绩效管理总体框架设计、绩效考核体系优化设计、全方位全过程的绩效管理流程设计，并且提出了绩效考核指标的KPI分解方法。但在推行新的绩效管理方案时必然存在着新制度与企业固有的文化、原有的制度体系、组织内部各集团利益等不相融合的状况。所以文章在最后从认识、组织、目标、沟通、技术等层面提出了保障措施，以期能为SC省农村信用社绩效管理体系的构建提供合理化建议，并希望能够为国内在绩效管理方面存在同样问题的企业尤其是商业银行等提供借鉴。
[Abstract]:Human resource management plays an important role in enterprises.Human resource is a tool for enterprises to gain competitive advantage, is a means to help enterprises gain advantages in cost, products, services and so on, and is the core of modern management.Performance management is the core of human resource management.In our country's enterprises, especially the state-owned enterprises in the planned economy era, there is almost no comprehensive performance management. Many employees do not know exactly what the connotation of performance is. Most of the enterprises only carry out simple year-end appraisal.Regarding performance appraisal as performance management, or placing too much emphasis on the role and punishment of appraisal and taking assessment as a "big stick" has caused great psychological pressure on employees, or the performance appraisal system of the unit has become a mere formality.Management and staff do not pay attention to the performance appraisal as a burden of work or department performance and the overall strategy of the company is out of touch.For domestic commercial banks, the status quo of performance management is the same.There are some misunderstandings in the performance management of SC Rural Credit Cooperatives, which have not established an effective performance management system, and still mainly rely on the traditional performance appraisal to manage the work of the United Nations.Based on the investigation of the three representative county cooperatives of SC Rural Credit Cooperatives, it is found that the performance management of SC Rural Credit Cooperatives is still in its infancy.The comprehensive application of performance management methods, such as balanced scorecard, key performance index, 360 degree performance appraisal and objective management, has not been realized because of the incomplete understanding of modern advanced performance evaluation methods and tools, the application and mastery of them are not deep enough.The performance appraisal is still in the profit maximization as the core profit ability appraisal stage.Aiming at the problems existing in the performance management, this paper puts forward the research and design of the performance management scheme of SC Rural Credit Cooperatives.The design of the scheme includes three aspects of research and optimization, namely, the overall framework design of performance management based on organizational strategy, the optimization design of performance appraisal system, and the overall process design of performance management.And put forward the KPI decomposition method of performance appraisal index.However, in the implementation of the new performance management scheme, there must be a situation in which the new system does not merge with the inherent culture of the enterprise, the original system system, and the interests of the various groups within the organization.So the article puts forward the safeguard measures from the aspects of cognition, organization, goal, communication, technology and so on, in order to provide reasonable suggestions for the construction of the performance management system of SC province rural credit cooperatives.And hope to provide reference for domestic enterprises, especially commercial banks, which have the same problems in performance management.
【学位授予单位】：电子科技大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F832.35;F272.92

【参考文献】