电信网络操作维护中心搬迁项目风险管理研究

发布时间：2018-04-27 04:11

本文选题：网络操作维护中心搬迁 + 风险识别　；参考：《北京邮电大学》2012年硕士论文

【摘要】：中国电信作为三大移动通信运营商之一,作为综合信息服务提供商,它肩负着重要使命。中国电信是信息化社会的重要支柱。无论是在人类的社会、经济活动中,还是在人们日常生活的方方面面,都离不开中国电信这个高效、可靠的手段。中国电信乌鲁木齐网络操作维护中心是网络运行安全的第一责任人,它担负着全市本地网的网络监控。既然我们是网络安全运行责任第一人,我们就承担着风险。尤其在网络操作维护中心搬迁过程中,如何使网络不中断,不影响用户业务,及时响应用户需求,使我们顺利搬迁是重点也是难点。我们中心不同于其他行政办公部门,我们搬迁不仅涉及个人使用设备,更涉及各专业网管以及服务器,因此搬迁要保证设备所承载业务正常使用且不中断。在搬迁中如何做到使业务不中断,就要求我们做好风险管理。本文前两章节阐述风险管理的相关理论,后面几章节结合网络操作维护中心搬迁项目将风险管理理论应用于实践,在实践中摸索前进。在结合本单位实际情况章节,首先将搬迁项目做一简述,提出了搬迁项目风险管理的目标,提出了网络操作维护中心风险管理流程。应用头脑风暴法将搬迁项目中的所有风险识别出来,然后用专家打分法对所有识别风险进行评估,最后提出网络操作维护中心搬迁项目风险的应对和监控。重点介绍了风险应对措施,使搬迁项目的风险规避或减弱。搬迁得以顺利完成,得益于后期的风险应对措施。这也是本文的重中之重。
[Abstract]:China Telecom as one of the three major mobile communication operators, as a comprehensive information service provider, it shoulders an important mission. China Telecom is an important pillar of information society. Whether in human society, economic activities, or in all aspects of people's daily life, can not be separated from China Telecom as an efficient and reliable means. Urumqi Network Operation and maintenance Center of China Telecom is the first person responsible for the security of network operation. It is responsible for the network monitoring of the local network of the whole city. Since we are the first person responsible for the safe operation of the network, we take the risk. Especially in the process of moving the network operation and maintenance center, how to make the network uninterrupted, do not affect the user's business, respond to the user's demand in time, make us move smoothly is the key and difficult point. Our center is different from other administrative departments. Our relocation involves not only personal use of equipment, but also professional network management and servers. How to do business without interruption in the relocation requires us to do a good job of risk management. The first two chapters of this paper explain the related theory of risk management, the following chapters combine with the relocation project of network operation and maintenance center to apply the theory of risk management to practice, and explore the way forward in practice. Combined with the actual situation of the unit, the relocation project is first briefly described, the goal of risk management of the relocation project is put forward, and the risk management flow of the network operation and maintenance center is put forward. The brainstorming method is applied to identify all the risks in the relocation project, and then the expert scoring method is used to evaluate all the identified risks. Finally, the management and monitoring of the risk of the relocation project in the network operation and maintenance center are put forward. The risk management measures are introduced in order to avoid or weaken the risk of the relocation project. The relocation was successfully completed, thanks to the late risk response measures. This is also the most important part of this paper.
【学位授予单位】：北京邮电大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F626

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