通信行业人力资源外包政府监管研究

发布时间：2018-05-03 09:48

本文选题：通信行业 + 人力资源外包　；参考：《东华大学》2017年硕士论文

【摘要】：通信行业人力资源外包初期采用的是劳务派遣的外包模式,随着《劳务派遣暂行规定》的颁布,对企事业单位劳务派遣比例有了严格的控制,通信行业企事业单位逐步转型开始采用业务外包或者人力资源服务外包的外包模式。通过对通信行业人力资源外包模式发展现状的分析,可以发现虽然在《规定》的约束下,企事业单位的外包模式从劳务派遣转向了业务外包,符合了劳动法的规定,合理规避了劳动法及《规定》的约束,但是从某种意义上来说,这仍然是一种“换汤不换药”的做法,劳务派遣存在的很多弊端及侵害劳动者利益的情况,在现今的外包模式中依然存在。本文以某通信企业上海分公司下属独立有限公司为例,指出了目前通信行业人力资源外包模式发展过程中在政府监管上存在的问题,主要有立法上的漏洞,包括同工不同酬的界定比较模糊,立法上也没有明确的界定、针对“假外包真派遣”的问题,我国目前对于业务外包及人力资源服务外包的立法还几乎处于空白状态、对劳务派遣用工临时性、辅助性、替代性这“三性”的界定也仅仅是存在于语言描述阶段,并没有一个清晰明确的界定等;政府部门针对“假外包真派遣”问题的监管力度也并不够;在市场失灵的情况下,劳动者在同工不同酬、职业生涯发展受限等因素影响下自身权益无法得到有效保障等。通过对国外政府部门对人力资源外包监管的借鉴,探索出我国政府如何有效监管通信行业人力资源外包模式发展的相关对策,包括政府部门针对我国通信行业人工成本使用进行体制改革,打破工资帽限制,不让企事业单位由于人工成本受限被迫进行人力资源外包;政府部门应当从立法角度统一三种外包模式立法进行监管,使业务外包及人力资源服务外包的立法不再处于空白地带;政府部门需要建立通信行业国有企事业单位可用外包机构资质审核体系,使行业中的外包机构管理更加规范从而能够从企业角度保障劳动者利益;政府部门需要有效加强行业监管并出台相关管理办法;政府部门应当加强劳动者权益保障体系建设,建立健全工会组织对劳动者进行关心,使劳动者维权有门;政府部门还需建立完善侵害劳动者权益惩处体系,对企业进行有效约束等。笔者希望通过本文对通信行业人力资源外包模式发现的现状及问题的分析,对政府部门是否可以在体制改革、行业监管、体系建设等方面进行一些变革提出的一些个人想法,能够引发相关部门的进一步关注,希望能够对政府部门在行业规范的政策制定上带来一定的启示及帮助。
[Abstract]:In the initial stage of human resource outsourcing in the communication industry, the outsourcing mode of labor dispatch is adopted. With the promulgation of "temporary regulations on Labor dispatching", the proportion of labor dispatch in enterprises and institutions has been strictly controlled. Enterprises and institutions in communication industry have gradually transformed into outsourcing mode of business outsourcing or human resource service outsourcing. Through the analysis of the current situation of the development of the human resource outsourcing mode in the communication industry, it can be found that although the outsourcing mode of enterprises and institutions has shifted from labor dispatch to business outsourcing, it conforms to the provisions of the labor law. The labor laws and regulations have been reasonably circumvented, but in a sense, this is still a practice of "changing soup and not changing medicine". There are many drawbacks in labor dispatch and the situation that infringes the interests of workers. In today's outsourcing mode still exists. Taking an independent limited company affiliated to a communications company in Shanghai as an example, this paper points out the problems existing in government supervision in the process of the development of human resource outsourcing mode in the communication industry at present, and there are mainly loopholes in legislation. Including the definition of unequal pay for equal work is rather vague, and there is no clear definition in legislation. In view of the problem of "true dispatch of fake outsourcing", the legislation on business outsourcing and human resources service outsourcing in our country is almost blank at present. The definition of temporary, auxiliary and substitution of labor dispatch only exists in the stage of language description, and there is no clear definition. It is also not enough for the government to supervise the issue of "true dispatch of fake outsourcing". In the case of market failure, workers' rights and interests cannot be effectively protected under the influence of factors such as unequal pay for equal work and limited career development. By referring to the supervision of human resource outsourcing by foreign government departments, this paper explores the relevant countermeasures of how our government can effectively supervise the development of human resource outsourcing mode in communications industry. Including the government system reform for the use of labor costs in China's communications industry, break the wage cap restrictions, do not let enterprises and institutions because of labor cost constraints forced to carry out human resources outsourcing; The government department should unify the legislation of three outsourcing modes from the angle of legislation, so that the legislation of business outsourcing and human resource service outsourcing is no longer in the blank zone; The government departments need to establish the qualification audit system of the state-owned enterprises and institutions in the communication industry, so that the management of the outsourcing institutions in the industry can be more standardized so as to protect the interests of workers from the angle of enterprises. Government departments need to effectively strengthen industry supervision and issue relevant management measures; government departments should strengthen the protection system of workers' rights and interests, establish and improve trade union organizations to care for workers, so that workers have a door to protect their rights; The government also needs to establish and perfect the punishment system for infringing workers' rights and interests, and effectively restrain the enterprises. The author hopes that through the analysis of the current situation and problems of the human resource outsourcing mode discovery in the communication industry, the author will put forward some personal ideas on whether the government can carry out some changes in the aspects of system reform, industry supervision, system construction, etc. It can arouse the further attention of relevant departments and hope to bring some enlightenment and help to government departments in the policy formulation of industry norms.
【学位授予单位】：东华大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F626;F272.92

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