国际离岸软件外包项目的管理方法研究

发布时间：2018-05-22 07:22

本文选题：离岸外包 + 外包项目管理　；参考：《电子科技大学》2013年硕士论文

【摘要】：音泰思计算机技术(成都)有限公司是在2002年3月成立的软件企业(以下简称X公司),主要从事离岸软件外包的开发业务。经过十年的发展,业务领域也从最初的国外证券业务系统开发逐步拓展到银行,保险公司,汽车制造,烟草,政府等多个行业。作为中国西南地区较大的软件外包企业之一,公司通过近10年以来持续的国际化软件项目开发和系统维护服务,逐步积累了一些软件开发和项目管理经验。但是随着公司规模的急剧扩张,有经验的项目经理严重不足;同时随着用户对软件项目成功率要求的不断提高,依靠传统的粗放式的传帮带的方式进行项目管理明显无法满足现在和未来客户对我们的要求;另外,公司以前整理的一些个别经验也存在不适应新情况,亟需整理后提高的问题。基于此,本文以目前公司的项目管理实践经验为基础,以软件CMMI(能力成熟度模型集成,Capability Matured Model Integration)理论体系为指导,提出了专门针对离岸软件外包项目的项目开发管理方法,具有较强的实践指导意义。本文从以下几个方面展开分析和研究:首先,系统地介绍CMMI模型的理念,基本事项,构成及评估,选择CMMI作为项目管理方法研究依据的原因,以及在国际离岸业务发包商的项目发包活动中,在项目管理方面发包方对接包方的具体要求;其次,结合X公司的实际,分析接包方在项目管理方面面临的各种问题,并分析其原因;最后,针对上述问题和原因,提出针对国际离岸软件外包项目的管理方法。
[Abstract]:Yin Tath computer Technology (Chengdu) Co., Ltd. is a software enterprise established in March, 2002 (hereinafter referred to as X Company), mainly engaged in offshore software outsourcing business. After ten years of development, the business field has gradually expanded from the initial development of foreign securities business system to banking, insurance companies, automobile manufacturing, tobacco, government and other industries. As one of the largest software outsourcing enterprises in Southwest China, the company has accumulated some experience in software development and project management through the continuous international software project development and system maintenance services in the past 10 years. But with the rapid expansion of the size of the company, experienced project managers are seriously inadequate, and with the increasing demands of users on the success rate of software projects, Relying on the traditional and extensive way to carry out project management is obviously unable to meet the requirements of present and future customers. In addition, some of the company's previous individual experiences have not adapted to the new situation. The urgent need to clean up the problem of improvement. Based on this, based on the practical experience of project management of the company, and guided by the capability Matured Model Integration) (capability maturity Model Integration) theory system, this paper proposes a project development management method for offshore software outsourcing projects. It has strong practical significance. This paper analyzes and studies from the following aspects: firstly, it systematically introduces the concept, basic items, constitution and evaluation of CMMI model, and chooses CMMI as the reason for the research of project management method. And in the project contract activities of the international offshore business suppliers, the specific requirements of the contractor to the contractor in project management; secondly, combined with the reality of X Company, the paper analyzes the various problems faced by the contractor in the project management. Finally, aiming at the above problems and reasons, the management method of offshore software outsourcing project is put forward.
【学位授予单位】：电子科技大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F49;F273

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