Z公司软件研发项目实施研究

发布时间：2018-08-11 21:13

【摘要】：随着软件研发的迅猛发展,处于软件行业上游的外包企业所面临的环境更是恶劣,客户需求多元化、管理成本高、利润率极低、员工流失率高、产品质量低劣等问题非常严峻。通过引入“项目管理”模式,对软件外包企业有非常大的帮助,大大的提高了企业的利润率和执行效率。但是,“项目管理”模式也不能完全解决软件外包企业的所有问题,不但如此,它也为软件外包企业带来了一些新的问题,如人员流失率的迅速上升等。本文正是基于这个方向,针对软件外包企业Z公司的“项目管理”实践进行了深入的调查,通过分析调查问卷的答卷情况,归纳出影响“研发项目实施”的关键因素,并以六西格玛改进理论为基础,为Z公司构筑了改进方案。本论文以软件项目实施的历史数据为参考,以调查问卷为分析的起点,以“六西格玛改进”为改进依据,以“处于软件行业上游”的外包软件企业Z公司为研究对象,结合Z公司自身之特点,对Z公司实施关键因素之主成份分析,找出影响Z公司之主要成份,并针对项目管理模式软件企业实施“六西格玛改进”提出了实施方案:以“六西格玛改进”的DMAIC为基础,采用比较分析、统计调查、定性定量分析等研究方法,对现有的公司流程、检查工具进行量化考核与流程细化,为达到“提升企业的市场竞争力”这一目标,提供了切实可行的方案,也为同类型的软件企业提供了具有实践意义的“实施框架”,具有较强的实用性。
[Abstract]:With the rapid development of software research and development, outsourcing enterprises in the upstream of the software industry are faced with even worse environment, customer demand is diversified, management costs are high, profit margins are extremely low, staff turnover rate is high, product quality is poor and so on. Through the introduction of "project management" mode, software outsourcing enterprises have a great help, greatly improve the profit margin and efficiency of execution. However, the "project management" model can not completely solve all the problems of software outsourcing enterprises, not only this, it also brings some new problems for software outsourcing enterprises, such as the rapid increase of staff turnover rate and so on. Based on this direction, this paper makes a deep investigation into the practice of "project management" in company Z, a software outsourcing company, and concludes the key factors that affect the implementation of R & D projects by analyzing the questionnaire. Based on the six Sigma improvement theory, the improvement scheme is constructed for Z Company. This paper takes the historical data of software project implementation as reference, takes the questionnaire as the starting point of analysis, takes "six Sigma improvement" as the basis of improvement, and takes Z Company, a outsourcing software company "upstream in the software industry", as the research object. According to the characteristics of Z Company, this paper analyzes the key factors of Z Company and finds out the main components that affect Z Company. The implementation scheme of "six Sigma improvement" in the software enterprise of project management mode is put forward: based on the DMAIC of "six Sigma improvement", the research methods of comparative analysis, statistical investigation, qualitative and quantitative analysis are adopted. To the existing company process, the inspection tool carries on the quantification examination and the process refinement, in order to achieve the goal of "enhancing the market competitiveness of the enterprise", it provides the feasible plan. It also provides a practical implementation framework for the same type of software enterprises, which has strong practicability.
【学位授予单位】：四川师范大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F49

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