中通建集团海外拓展事业部绩效管理体系优化设计
发布时间：2018-10-25 06:48
【摘要】：近年来,全球电信行业发展迅猛,在国内市场已经趋于饱和的情况下,如何能在国外通信建设领域分一杯羹,是中通建集团能否生存发展下去的关键。从2008年起,公司组建了专门的海外业务部门—海外拓展事业部后,公司海外建设业务步入专业化、正规化、常态化。然而,由笔者在人力资源部工作经验认识到,目前,海外拓展事业部绩效考核方法单一、落后,使部门人力资源的合理配置受到限制,故需要设计一套符合自身实际的绩效管理体系。 本文在系统阐述绩效管理相关概念之后,对海外拓展事业部绩效管理现状进行分析,并指出现行管理系统中存在的几点不足及造成的不良后果。其次,利用SWOT分析法得到了部门的战略目标,以此目标为依据利用360度绩效考核方法对部门现有绩效管理进行了优化设计,并提出了详细的绩效管理流程设计。最后,对绩效管理的组织体系、责任体系等进行了描述,对海外拓展事业部绩效管理体系实施结果进行了分析。
[Abstract]:In recent years, the global telecommunications industry has developed rapidly, in the domestic market has become saturated, how to get a share in the field of foreign communications construction is the key to the survival and development of Zhongtong Construction Group. Since 2008, the company has established a special overseas business division-overseas development business, the company's overseas construction business into specialization, formalization, normalization. However, from the author's working experience in the Human Resources Department, it is recognized that, at present, the performance appraisal method of the overseas Development Division is single and backward, which limits the rational allocation of the department's human resources. Therefore, we need to design a set of performance management system in line with their own reality. After systematically expounding the related concepts of performance management, this paper analyzes the present situation of performance management in overseas development department, and points out some shortcomings and adverse consequences in the current management system. Secondly, the strategic objectives of the department are obtained by using SWOT analysis method. Based on this goal, the department's existing performance management is optimized by using the 360-degree performance appraisal method, and the detailed performance management process design is put forward. Finally, the organizational system and responsibility system of performance management are described, and the implementation results of performance management system of overseas development department are analyzed.
【学位授予单位】：中南大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F626
本文编号：2292944
[Abstract]:In recent years, the global telecommunications industry has developed rapidly, in the domestic market has become saturated, how to get a share in the field of foreign communications construction is the key to the survival and development of Zhongtong Construction Group. Since 2008, the company has established a special overseas business division-overseas development business, the company's overseas construction business into specialization, formalization, normalization. However, from the author's working experience in the Human Resources Department, it is recognized that, at present, the performance appraisal method of the overseas Development Division is single and backward, which limits the rational allocation of the department's human resources. Therefore, we need to design a set of performance management system in line with their own reality. After systematically expounding the related concepts of performance management, this paper analyzes the present situation of performance management in overseas development department, and points out some shortcomings and adverse consequences in the current management system. Secondly, the strategic objectives of the department are obtained by using SWOT analysis method. Based on this goal, the department's existing performance management is optimized by using the 360-degree performance appraisal method, and the detailed performance management process design is put forward. Finally, the organizational system and responsibility system of performance management are described, and the implementation results of performance management system of overseas development department are analyzed.
【学位授予单位】：中南大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F626
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