赴韩医疗旅游纠纷解决机制研究

发布时间：2018-03-02 22:11

本文选题：医疗旅游　切入点：医疗旅游纠纷　出处：《深圳大学》2017年硕士论文　论文类型：学位论文

【摘要】：随着21世纪经济水平、生活水平的提高和大众消费意识的转变,旅游业随之蓬勃发展,人们对旅游活动提出了更大的需求和更高的要求。与此同时,随着旅游业日新月异的发展,一种将旅游与医疗相结合的新兴旅游模式——医疗旅游也在悄然兴起。可以说,医疗旅游是旅游业发展过程中产生的新兴旅游模式,也是世界经济发展到一定阶段的新型化旅游模式。在全球经济发展一体化的影响下,交通、通讯便利化的环境下,医疗旅游必然成为一种重要的旅游模式。然而,医疗旅游内在所具有的医疗行为结果的差异性、某种程度的不可预见性和旅游行为矛盾的多发性导致医疗旅游纠纷发生的必然性和不可避免性。有了纠纷就必须及时应对采取措施,有效地予以化解,才能实现秩序的良性回归。对一个国家而言,纠纷解决是法制构建的重要一环。它必须建立一套完善的纠纷解决体制,引导社会生活主体按需选择适当的纠纷解决方式。对当事人而言,应当积极了解并熟悉各种纠纷解决的路径和方式,同时需要注意如何高效地解决纠纷,实现自身利益的最大化。近年来,在韩流的浪潮影响下、韩国整形美容类医疗旅游的多样化营销下,赴韩整容已成为海外游客,尤其是中国消费者赴韩医疗旅游的主要目的之一。但整容手术失败、整容纠纷置之不理不予解决、赴韩医疗旅游消费者权益受侵犯却维权困难等诸多问题,使我国赴韩医疗旅游消费者成为了一幕幕医疗纠纷中出镜率最高的受害者。中国整形美容协会在赴韩整形维权失败案例通报会显示,目前我国消费者赴韩整容事故和纠纷的发生率,以每年10%至15%的比例在增加。纠纷发生后,若处理不当,对当事人而言,消耗大量的财力和精力,个案公平难以实现;对国家而言,不仅影响国家旅游业的发展,更影响国家社会秩序的良性发展。因此,研究赴韩医疗旅游纠纷解决机制有着至关重要的意义。本文主要针对中国消费者赴韩医疗旅游纠纷的现状,以全面了解和剖析韩国医疗旅游及医疗旅游纠纷解决的法律规制为中心,最终以求探索我国医疗旅游纠纷解决的法律机制(还包括建立医疗旅游纠纷解决的国际合作机制)。主要包括以下内容:首先,对医疗旅游的基本理论进行梳理,对医疗旅游纠纷的基本概念、医疗旅游纠纷的概况进行分析,对医疗旅游纠纷解决机制进行类型归纳,为研究提供基本理论基础。其次,对韩国医疗旅游法律制度进行全面的介绍与评析。对韩国医疗旅游、医疗旅游纠纷的立法现状进行全面的分析,为研究提供基本法理基础。再次,对韩国医疗旅游纠纷解决制度进行归类与剖析。对韩国医疗旅游纠纷解决机制特别是医疗旅游纠纷的非诉讼解决机制进行详细的介绍及评析,分析制度的发展及完善,为我国医疗旅游纠纷多元化解决机制的建立及完善提供可吸取性的经验。最后,在上述研究的基础上提出如何建立我国医疗旅游纠纷解决机制,完善相关法制,同时研究中韩双边及多变环境下赴韩医疗旅游的国际合作解决机制,应对赴韩及各类涉外医疗旅游纠纷,建立有效可行的医疗旅游纠纷解决机制。
[Abstract]:With the twenty-first Century economic level, the improvement of living standards and changing consumer awareness, tourism booming, people put forward the demand for higher and higher requirements for tourism activities. At the same time, along with the development of the tourism industry will change rapidly, a combination of medical tourism and new tourism mode in medical tourism quietly. It can be said that medical tourism is a new tourism mode in tourism development, but also the development of the world economy to a certain stage of the new mode of travel. The traffic impact of the global economic development, integration, communication facilitation environment, medical tourism will become an important tourism mode. However, the difference of the medical behavior results of the internal medical tourism, a certain degree of unpredictability and travel behavior contradictions led to multiple medical tourism disputes The necessity and inevitability. The dispute must be timely response measures, effectively to resolve, in order to achieve the benign regression order. For a country, the dispute resolution is an important part of the construction of legal system. It is necessary to establish a perfect dispute settlement system, guiding the main social life according to need to choose the appropriate the way to solve the dispute. In terms of the parties, should actively understand and be familiar with all kinds of paths and ways to resolve disputes, also need to pay attention to how to solve the disputes effectively, maximize their own interests. In recent years, in the tide of the Hallyu wave under the diversified marketing of Korean plastic surgery medical tourism, Korea has become a cosmetic overseas tourists, especially the main purpose of China consumers of medical tourism to Korea. But the failure of cosmetic surgery, cosmetic ignore not solve the disputes, Korea Medical Tourism Consumer Rights Yi has infringed rights and other difficult problems, so that consumers of medical tourism to Korea and China has become the highest rate of appearance of a scene of victims of medical disputes. Chinese Association of plastic surgery failure cases in Korea plastic rights briefing shows that China's consumers to cosmetic accidents and disputes the incidence of 10% per year to 15% the increase in the proportion. After a dispute, if handled properly, the parties concerned, consume a large amount of money and energy, it is difficult to achieve a fair case; for the country, not only affects the development of national tourism, the benign development of more national social order. Therefore, there is important significance to study the dispute settlement mechanism of medical tourism to Korea according to the present situation. This paper China consumer disputes of medical tourism to Korea, with a comprehensive understanding and analysis of Korean medical tourism and medical tourism to solve disputes of legal regulation In order to explore the mechanism of heart, the final legal disputes in China to solve the medical tourism (including international cooperation mechanism established medical tourism disputes). Mainly includes the following contents: firstly, the basic theory of medical tourism to sort out the basic concept of medical tourism disputes, disputes of medical tourism were analyzed, the mechanism of medical tourism dispute resolution types, provide basic theoretical foundation for the research. Secondly, to introduce and evaluate the comprehensive of the South Korean medical tourism legal system. On the South Korean medical tourism, medical tourism disputes law situation to conduct a comprehensive analysis, provide the basic legal basis for the research. Thirdly, to solve the Korean medical disputes were classified and the tourism system analysis of the South Korean medical tourism. The dispute settlement mechanism especially the non litigation settlement mechanism of medical tourism disputes were introduced in detail and the evaluation and analysis system The development and improvement for medical tourism disputes in our country establish and perfect the diversified solution can absorb the experience of providing mechanism. Finally, on the basis of the above research on how to set up the medical tourism disputes in our country, improve the relevant legal system, and the study of China and South Korea bilateral and multi resolution mechanism of international cooperation to Korea Medical Tourism to deal with environment, and all kinds of foreign medical tourism disputes, establish effective medical tourism dispute settlement mechanism.

【学位授予单位】：深圳大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D922.294;D931.26;DD912.1

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