银行营业网点绩效管理系统的设计与实现

发布时间：2018-12-11 15:26

【摘要】：随着经济全球化及知识经济时代的来临,无论是国内市场还是国际市场,企业都必需面对残酷及激烈地竞争,对于他们而言,制定合理的企业战略和进行有效的管理势在必行。众所周知,企业想在激烈的竞争中立于不败的地位,归根到底是人才的竞争。那么企业管理的核心是什么?是人,是人力资源管理,而人力资源管理包含六大模块,六大模块管理的焦点是绩效管理。因此,绩效管理的关键是实现企业战略和加强企业的竞争实力。论文以某银行营业网点的现状进行分析,结合该银行当前的人力资源管理系统,以营业网点为切入点,对营业网点岗位人员设置进行归纳总结,制定不同人群的绩效目标,围绕绩效管理的一整套流程,从绩效计划发起开始,合理的设置各人群的绩效目标,结合该银行现有的营销辅助系统数据同步或是直接根据业绩数据录入来实施绩效定量考核,再设计符合业务发展需求的定性指标进行定性考核,根据考核结果进行有针对性的绩效辅导,再在考核周期期末进行绩效考核,再辅导,以此循环,到年终进行年度考核。最终的目的是提升员工的绩效,帮助员工成长,更好地完成各项业务目标。本系统采用JAVA开发语言,使用J2EE中的Struts、Spring和Hibernate集成开发技术来实现,在MVC模式下,完成一个基于Web的银行绩效管理系统[1]。本文主要有如下几个方面的研究:1.绩效管理业务分析。主要分析某银行绩效管理的当前现状,分析总结绩效管理的目标是什么。讨论营业网点人员配置及各自的工作内容等。其次根据实际需求分析目标制定方法,提出营业网点整体业务指标。再次讨论绩效考核的实施,以考核的方式来得出员工的工作业绩。最后联系绩效考核内容对绩效辅导的要领进行分析概括。2.绩效管理系统的需求分析。本文从业务需求分析入手,包括相关业务现状以及业务目标。再详细进行功能需求分析,对绩效管理的各主要业务模块的需求进行系统的分析,包括绩效目标地制定、绩效计划地发起、绩效考核地实施、绩效辅导及反馈地落实等。最后得出系统总体方案。3.绩效管理系统的详细设计。首先对系统体系架构进行设计,分为表现层、业务层、支撑层和持久层。再搭建系统功能结构。最后具体地设计了各重要业务模块功能。4.绩效管理系统实现。实现了绩效管理系统各主要业务功能模块。较好的完成了预计的系统实现,能很好的满足某银行营业网点日常绩效管理的需求。解决了绩效管理系统化运作的难题。促进了该银行营业网点各员工绩效的提升,以此来更好的完成目标任务。
[Abstract]:With the advent of economic globalization and the era of knowledge economy, both domestic and international markets, enterprises must face cruel and fierce competition, for them, it is imperative to formulate reasonable enterprise strategy and carry out effective management. As we all know, enterprises want to stand in the fierce competition in the undefeated position, in the final analysis is talent competition. So what is the core of business management? Human resource management consists of six modules, and the focus of six modules is performance management. Therefore, the key of performance management is to realize the enterprise strategy and strengthen the competitive strength of the enterprise. Based on the analysis of the current situation of a bank's business network, combined with the current human resources management system of the bank, and taking the business network as the starting point, this paper sums up and summarizes the establishment of the post personnel of the business network, and formulates the performance objectives of different people. Around the whole process of performance management, starting from the launch of the performance plan, set the performance objectives of each group reasonably, combined with the bank's existing marketing assistance system data synchronization or directly according to the performance data input to implement quantitative performance appraisal. Design the qualitative index to meet the needs of business development to conduct qualitative assessment, according to the results of targeted performance guidance, and then at the end of the appraisal cycle performance appraisal, again guidance, cycle, to the end of the annual assessment. The ultimate goal is to improve staff performance, help employees grow, and better achieve business goals. This system adopts the JAVA development language, uses the Struts,Spring and the Hibernate integration development technology in the J2EE to realize, under the MVC pattern, completes a bank performance management system based on the Web [1]. This article mainly has the following several aspects of research: 1. Performance management business analysis. This paper mainly analyzes the current situation of a bank's performance management, analyzes and summarizes the objectives of performance management. To discuss the staffing of business outlets and their respective work content and so on. Secondly, according to the actual demand analysis target formulation method, puts forward the business network overall business index. Again discuss the implementation of performance appraisal, to assess the way to obtain employee performance. Finally, the main points of performance guidance are analyzed and summarized with the content of performance appraisal. 2. Requirement analysis of performance management system. This paper starts with the analysis of business requirements, including related business status and business objectives. Then the functional requirements are analyzed in detail, and the requirements of the main business modules of performance management are analyzed systematically, including performance goal formulation, performance planning initiation, performance appraisal implementation, performance guidance and feedback implementation, and so on. Finally, the overall scheme of the system. 3. Detailed design of performance management system. Firstly, the system architecture is designed, which is divided into presentation layer, business layer, support layer and persistence layer. Then build the functional structure of the system. Finally, the function of each important business module is designed concretely. 4. Performance management system implementation. The main business function modules of the performance management system are realized. The system can meet the demand of daily performance management of a bank. It solves the problem of systematic operation of performance management. Promote the performance of the bank's various branches of staff performance, so as to better achieve the target task.
【学位授予单位】：上海交通大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：TP311.52

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