浅论秘书在非程序化决策服务中应具备的能力与素质

发布时间：2018-06-20 12:03

本文选题：非程序化 + 领导者　；参考：《中华女子学院学报》1996年02期

【摘要】：正众所周知,秘书工作在现代社会中已具有不容忽视的作用。而秘书人员的能力与素质则直接影响着他对服务对象所进行的决策。我们所说的决策,是在科学的理论知识指导下,进行周密的调查研究,通过逻辑推理、科学分析和计算,确定行动的策略和方法的过程。通常情况下,决策可分为程序化决策和非程序化决策两种类型。所谓程序化,即使工作步骤按时间先后或依次安排而进行。作为秘书,通常是处在非程序化决策中。在这种非程序化决策中,如何为领导出谋化策,用自己的聪明才智为领导提供最佳的策略和方法,供领导在非程序化决策中参考,这是作好秘书工作的关键。本文就这个问题作粗浅探讨。秘书工作历来肩负着服务的使命,秘书工作的从属性也就决定了它的服务性。因而,绝不能把秘书工作在领导者非程序化决策中的参谋和智囊作用与领导者在非程序化决策中的决定作用等同起来。
[Abstract]:As we all know, secretarial work has played an important role in modern society. The ability and quality of the secretary directly affect his decision on the target. Under the guidance of scientific theoretical knowledge, the decision-making is a process of thorough investigation and study, and the determination of strategies and methods of action through logical reasoning, scientific analysis and calculation. In general, decision-making can be divided into two types: programmed decision and non-programmed decision. So-called procedure, even if the work steps according to the time order or in turn arranged and carried out. As a secretary, it is usually in the process of non-procedural decision-making. In this kind of non-procedural decision, it is the key to do a good job of secretarial work that how to provide the best strategy and method for the leader with his own wisdom and wisdom, which is the key to do the secretarial work well. This paper makes a brief discussion on this problem. Secretarial work has always shouldered the mission of service, and the subordinate nature of secretarial work also determines its service nature. Therefore, we must not equate the role of secretarial work in non-procedural decision-making with that of leaders in non-procedural decision-making.
【作者单位】：中国机械设备进出口总公司
【分类号】：C931.46

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