天津海事局执法人员职业能力评价模型研究

发布时间：2018-02-05 21:10

本文关键词： 天津海事局执法人员职业能力评价模型　出处：《天津师范大学》2015年硕士论文　论文类型：学位论文

【摘要】：长期以来,天津海事局执法人员考核分别由组织、人事、法规等部门单独开展,各部门采取的考核评价方式方法不尽相同,造成考核评价结果往往并不一致。这样的考核评价方式目的不明确,缺乏统一性和关联性,职业能力评价指标设计过于主观、笼统,缺乏细化,缺少可操作性,缺乏可信度。造成了考核评价结果不够客观公正、执法人员职业能力评价流于形式,缺乏严谨性。通过文献分析,结合国家公务员职业能力标准框架和天津海事局执法人员绩效考评内容,进行行为事件访谈和问卷调查,归纳得到以三项维度为基础的职业能力评价模型。三个维度分别为知识技能、能力素质、个人特质。知识技能是执法人员表面的、显性的职业能力,可以通过相关职业技能考试和获取等级证书进行定量测评,是执法人员应具备的最基本的能力,包括海事相关专业知识、外语能力、法律知识、计算机知识4项特征。能力素质和个人特质是执法人员潜在的、隐性的职业能力,是执法人员做好日常工作应具备的关键能力,主要通过执法人员日常表现进行测评。能力素质是执法人员业务能力的体现,包括分析判断能力、沟通能力、海事执行能力、自我管理能力、应对突发事件能力、解决问题能力、心理承受能力、计划能力8项特征。个人特质是执法人员职业道德的体现,包括责任心、学习能力、创新能力、服务意识、组织认同、诚信自律、敬业7项特征。通过对问卷调查结果进行数据分析,得到知识技能、能力素质、个人特质在测评中所占的比重分别为21%、37%和42%,其中能力素质和个人特质两个维度所占比重接近80%,说明随着海事事业的发展和员工测评手段的不断完善,潜在的关键能力越来越受到重视。研究结果表明,执法人员职业能力评价模型是一个多维度的、可以通过行为进行定量测评的有效模型,为执法人员开展绩效评估提供了具有可操作性的测量工具。通过职业能力评价模型的应用可以改变原有的对执法人员单一、笼统、粗放的考核评价方式,提升考核评价的客观性和准确性；同时,可以围绕职业能力评价模型的应用,形成系统的评价体系,为执法人员培训、选拔、任用提供参考。
[Abstract]:For a long time, Tianjin Maritime Bureau law enforcement personnel assessment respectively by the organization, personnel, and other departments to carry out separate regulations, methods of assessment and evaluation of various departments to take are not the same, cause the appraisal results is often not consistent. The appraisal method of this purpose is not clear, the lack of consistency and relevance, the design of evaluation index occupation ability too in general, subjective, lack of refinement, lack of operability, lack of credibility. The evaluation results are not caused by the objective and fair evaluation of law enforcement personnel occupation ability becomes a mere formality, the lack of rigor. Through literature analysis, combined with the framework of civil servants occupation ability standards of the state and Tianjin Maritime Bureau law enforcement personnel performance appraisal content, behavior event interview and questionnaire we have obtained the ability to evaluate the occupation, three dimension based model. The three dimensions of knowledge and skills, ability, personal qualities. Knowledge and skills of law enforcement officers on the surface, the dominant occupation ability, can make a quantitative evaluation by occupation skill examination and obtain certificates, law enforcement personnel should possess the basic skills, including knowledge, maritime related professional foreign language ability, legal knowledge, computer knowledge of the characteristics of 4. Ability and personal qualities is the law enforcement staff potential, implicit occupation ability, is the key of law enforcement personnel should have the ability to do the daily work, mainly through the daily performance evaluation of law enforcement officers. The ability and quality is the embodiment of the operational capacity of law enforcement officers, including analytical skills, communication skills, maritime executive ability, self-management skills, ability to respond to emergencies, the ability to solve problems psychological ability, planning ability, the characteristics of 8. Personal characteristics is the embodiment of law enforcement personnel occupation morality, including responsibility, learning ability, innovation ability, service Service awareness, organizational identity, honesty and self-discipline, dedication 7 features. Through the questionnaire survey results, analysis of data, obtain knowledge and skills, ability, personal qualities are accounted for in the evaluation of the proportion was 21%, 37% and 42%, of which two dimensions of competence and personal qualities and the proportion of nearly 80%, with the development of maritime business and staff evaluation means of continuous improvement, the key potential has attracted more and more attention. The research results show that the law enforcement personnel occupation ability evaluation model is a multi dimension, can effectively model quantitative measurement by behavior, provides a measurement tool for the operation of law enforcement personnel to carry out performance evaluation. Through the application of occupation ability evaluation model can change the original single law enforcement personnel general evaluation, extensive mode, enhance the objectivity and accuracy of evaluation; at the same time, We can form a systematic evaluation system around the application of the evaluation model of professional ability and provide reference for the training, selection and appointment of the law enforcement personnel.

【学位授予单位】：天津师范大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D630.3

【参考文献】