公共性视角下城市公共服务价值评价研究

发布时间：2018-03-19 01:38

本文选题：城市公共服务　切入点：城市公共性　出处：《山东大学》2015年硕士论文　论文类型：学位论文

【摘要】：城市公共服务是公共部门为实现城市持续发展,满足市民需要而提供的公共物品所达成的结果和运行过程,影响其供给的内容、方式的规定性是“城市公共性”。“城市公共性”是城市存续和发展的内在属性,既包含城市发展中“物”的层面,如城市空间特征、城市要素聚集、环境承载力等,也包括城市发展中“人”的层面,如公共需求的整合程度、价值确定的民主性、公共选择过程的民意输入与反馈等。通过对“城市公共性”进行研究,我们可以对城市公共服务“是什么”有更为深刻的认识,对于城市公共服务该提供什么,怎么提供,达成什么效果也有了理论上的依据。以往与城市公共服务相关的研究比较少,往往是对于一般公共品的探讨,或者是对城市管理的探讨,而对于城市域下公共服务的研究还鲜有涉猎。同时应注意的是,以往文献常常混淆城市管理和城市服务,混淆城市公共服务与一般公共服务及公共品的区别,导致我们在相关概念上杂乱不清,在分析论证上与实际脱节,因而很难提出科学的城市公共服务评价标准。当前,由于缺少城市公共服务价值评价的的科学标准,许多城市陷入了发展后劲不足的瓶颈期,甚至出现了诸多制约城市发展的“城市病”。新世纪以来,我国城市化步伐明显加快,劳动力、资本、技术、信息等要素迅速向城市集中。这一方面促使城市内各要素变革重组,形成巨大的公共服务需求,另一方面也给原本低水平、低层次的城市公共服务体系提出巨大挑战。与此同时,由于长期受以GDP为核心的城市发展导向的影响,大多数城市公共服务仍沿用以经济、效率为导向的评价标准,公共服务决策依然是长官命令而非客观上的公共需求整合,这使得城市公共服务长期与城市公共需求脱节,偏离城市公共性的内在要求,导致诸如城市排水管线老旧失修,城市交通长期拥堵等“城市病”的凸显。本文从城市公共性的研究出发,从本质层面探讨城市公共服务的内涵和属性,注重从公共服务需求、公共价值属性和城市客观制约因素等方面探求影响城市公共服务的要素,从而构建城市公共服务价值评价的标准体系,破除诱导公共性偏离的制度性障碍,实现公共服务供给导向由单一的“经济效率”导向向以“经济性、社会性、效率性”导向转变,切实维护城市公共品供给的公平正义,满足市民的公共服务需求。本论文分为六章：分别是“绪论”、“相关概念和理论”、“公共性视角对于城市公共服务评价的重要性”、“城市公共服务评价的标准设计”、“我国城市公共服务的公共性偏离分析”和“以公共性评价标准优化城市公共服务”。文章首先介绍了城市公共服务评价相关研究的发展背景及研究现状,阐述了构建城市公共服务评价标准体系的理论意义和现实意义；其次,通过对公共品理论、公共选择理论和城市发展理论等相关理论的梳理,界定了城市公共服务和城市公共性等核心概念：第三,通过分析城市公共性和城市公共服务的内在联系,明确公共服务评价中重视公共性视角的重要意义；第四,以公共性为导向构建城市公共服务价值评价标准并依此对照我国城市公共服务发展现状,找出制约城市公共服务发展的现实问题；最后,分析公共服务偏离公共性的原因,并以此为依据提出优化城市公共服务的建议和方法。本论文以文献研究法为主要研究方法。经研究,笔者认为,构建城市公共服务价值评价标准应以城市公共服务为导向,并以此为依据从公共性价值的重塑,公共需求显示机制的优化,公共利益和集体行动的整合,保障监督机制的完善,战略管理的实施等几个方面入手优化城市公共服务价值评价体系。
[Abstract]:City public service is the public sector to achieve the sustainable development of the city, to meet the needs of the public and the public goods provided by the results and running process, affecting the supply of content, way of the stipulation of "city public". The "city public" is the survival and development of the city includes not only the inherent attribute, city development in the material level, such as the city space and city elements together, environmental carrying capacity, including the development of "people" in the city level, such as the degree of integration of public demand, determine the value of democracy, public selection process for public input and feedback. Through the study of "city public" we can, to the city public service "is what" has a more profound understanding of, for the city public service providing what, how, to what effect is the theoretical basis to public and city. A total of service related research is relatively small, is often discussed for general public goods, or to discuss the management of the city, and for the city domain of public service is also very few. At the same time it should be noted that the literature is often confused with city management and service, the difference between confuse the city public service and general public service and public goods, resulting in our concept of litter is not clear, out of touch with the actual analysis in this paper, it is difficult to put forward the evaluation standard of public service city science. At present, due to lack of scientific standard value of city public service evaluation, many city into the bottleneck period of insufficient development, even a lot of restricting the development of the city "urban diseases". Since the new century, our country city significantly accelerated the pace of capital, labor, technology, information, and other elements to set in the city quickly. This prompted City elements restructuring, forming a huge demand for public services, but also to the original low level, challenging the low level city public service system. At the same time, due to GDP as the core of the city development, the majority of city public service is still in use in the economy, efficiency oriented evaluation the standard of public service and public decision-making is still the chief command needs integration of non objective, which makes the city public service and long-term city public demand, the inherent requirements of the public to deviate from the city, such as city drainage pipeline dilapidated old city traffic congestion, highlighting the long-term "urban diseases". This paper studies the City public the study of the connotation and attribute of city public services from the essential level, focus on the demand for public services, public value attribute and objective factors such as city To explore the influence factors of city public services, so as to construct the evaluation system of city public service value, get rid of induced institutional barriers to public deviation, the realization of public service supply oriented by the single "economic efficiency" oriented to "economy, social transformation, efficiency oriented, and earnestly safeguard the fairness and justice of city public the supply of goods, to meet the public demand for public services. This paper is divided into six chapters:" Introduction ", is" the related concept and theory "," importance "from the perspective of publicity for the evaluation of public services in the city," city public service evaluation standard design "," public deviation analysis "of China's city public" in the public service and the evaluation standards of optimization of city public service ". The development status and research background of this article first introduces the city public service evaluation research, expounds the structure Theoretical evaluation of public service city standard system and practical significance; secondly, based on the theory of public goods, public choice theory and city development theory and other related theories, the definition of city public services and city public key concepts such as: Third, through the analysis of city public relation and public services in the city. The importance of the public from the perspective of clear evaluation of public services; fourth, with the public oriented evaluation of city public service standards and so the control status of public service development in our city, and find out the realistic problems which restrict the development of city public services; finally, analysis of public service from the public, and use it as the basis suggestions and methods of optimization of city public services. In this paper, literature research method as the main research methods. Through research, the author believes that the construction of the city. Total service value evaluation standard should be based on the city public service oriented, and on the basis of rebuilding from the public value, the optimization mechanism of public demand, the integration of public interests and collective action, perfect safeguard mechanism, implement strategic management and other aspects in the evaluation system for optimized value of city public services.

【学位授予单位】：山东大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D630

【参考文献】