西安地区非营利组织员工满意度及影响因素探究

发布时间：2018-05-05 00:15

本文选题：非营利组织 + 员工满意度　；参考：《西北大学》2015年硕士论文

【摘要】：当前,我国非营利组织在各个领域,在促进政府职能转变,满足社会多元化的需求起到了积极的作用。非营利组织在发展的同时,也显示出了一些不足。本文以双因素理论为指导,将非营利组织员工满意度影响因素划分为两部分,保健因素与激励因素。保健因素具体为工作条件、物质回报、人事关系；激励因素具体为成长与发展、培训、认可与赞赏。通过问卷及访谈的方法收集资料,总结出目前西安地区非营利组织员工满意度现状。具体为：员工满意度不高,大多员工对自己的工作感到“较满意”或者“还可以”。非营利组织领域员工满意度调查应用不广泛,大多数非营利组织员工没有进行过员工满意度调查。但知晓非营利组织员工满意度是十分必要的,员工满意度与员工流动率之间存在关系,与工作效率正相关,可以促进组织发展。过高或者过低的员工满意度都不利于组织的发展,将员工满意度维持在较高水平是理想状态。就目前情况来看,,提高非营利组织员工满意度是非常有必要的。结合调查结果,本文提出了提升非营利组织员工满意度举措,主要分为3个方面,具体是整体性措施、保健措施、激励措施。
[Abstract]:At present, non-profit organizations in China play an active role in promoting the transformation of government functions and meeting the needs of social diversity in various fields. Non-profit organizations in the development, but also showed some shortcomings. Under the guidance of two-factor theory, this paper divides the influencing factors of employee satisfaction into two parts, health care factor and incentive factor. Health factors are working conditions, material returns, personnel relationships, and motivation factors are growth and development, training, recognition and appreciation. Through the method of questionnaire and interview, this paper summarizes the present situation of employee satisfaction of non-profit organizations in Xi'an. Specific: employee satisfaction is not high, most employees feel more satisfied with their work or "still OK." In the field of NPO, employee satisfaction survey is not widely used, and most NPO employees have not conducted employee satisfaction survey. But it is very necessary to know the employee satisfaction of non-profit organization. There is a relationship between employee satisfaction and employee turnover rate, and it is positively related to work efficiency, which can promote the development of the organization. Too high or too low employee satisfaction is not conducive to the development of the organization, it is ideal to maintain the high level of employee satisfaction. From the current situation, it is necessary to improve the employee satisfaction of non-profit organizations. Based on the investigation results, this paper puts forward the measures to improve the employee satisfaction of non-profit organizations, which are mainly divided into three aspects: holistic measures, health care measures and incentive measures.
【学位授予单位】：西北大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D632.9

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