基于云技术的政府信息服务研究

发布时间：2018-05-30 20:34

本文选题：政府服务 + 信息服务　；参考：《上海交通大学》2015年硕士论文

【摘要】：政府信息服务是体现政府服务公众的重要窗口。基于云技术的政府信息服务旨在转变政府职能,改进管理方式,提高行政效率,降低行政成本,形成一套行为规范、运转协调、公正透明、廉洁高效的行政管理体制。云技术引入政府信息服务领域,改变了政府信息服务的模式,减轻了政府部门繁重的服务压力,使社会公众更加便捷地获取所需信息。当今世界,云计算被用于政府信息服务已经成为各国政府致力的方向和现代化政府发展的必然趋势。近两年来,中国政府对云技术的了解和认可程度不断提高,以交通云、医疗云、环保云等为代表的新型政府信息服务方式正在不断进步。作为一个发展中国家,如何科学借鉴发达国家的成功经验,取长补短,趋利避害,利用以云技术为背景的政府信息服务新模式,更好地推动政务服务创新、促进政务资源共享具有重要的意义。本文借鉴国内外相近领域已有的研究资料和成果,以近年来国内外的具体案例为基础,对我国运用云技术的政府信息服务现状等进行分析。全文共分六个部分。第一章介绍论文的研究背景和意义、国内外研究现状、研究内容和方法;第二章介绍云技术和政府信息服务的基本概念,以公民知情权和新公共服务为理论基础,论述云技术用于政府信息服务的必要性和必然性;第三章介绍我国将云技术用于政府信息服务的发展现状,开展“政府信息服务满意度”问卷调查,并以云技术在电子政务、交通、医疗、环保、教育领域的典型案例为基础,分析云技术用于政府信息服务取得的成效和存在的问题;第四章介绍了美国、德国、日本、澳大利亚等发达国家将云技术用于政府信息服务的经验借鉴;第五章提出完善我国云技术用于政府信息服务的对策建议,包括:完善相关的法律制度、加强云技术用于政府信息服务的安全保障、拓展云技术用于政府信息服务的空间、提高对云技术用于政府信息服务的认可程度;第六章是研究结论和研究展望。
[Abstract]:Government information service is an important window to reflect government service to the public. The government information service based on cloud technology aims to transform the government function, improve the management mode, improve the administrative efficiency, reduce the administrative cost, and form a set of administrative management system which is standard of conduct, coordinated, fair and transparent, clean and efficient. Cloud technology is introduced into the field of government information service, which changes the mode of government information service, lightens the heavy service pressure of government departments, and makes the public obtain the needed information more conveniently. In today's world, cloud computing has been used in government information services, which has become the direction of government efforts and the inevitable trend of modern government development. In the past two years, the Chinese government has continuously improved its understanding and recognition of cloud technology, and the new government information service methods, such as transportation cloud, medical cloud, environmental protection cloud, etc., are making continuous progress. As a developing country, how to learn from the successful experiences of developed countries scientifically, learn from each other, seek advantages and avoid disadvantages, make use of the new model of government information service in the background of cloud technology, and better promote the innovation of government affairs service. It is of great significance to promote the sharing of government resources. This paper draws lessons from the research data and achievements of similar fields at home and abroad, based on the concrete cases at home and abroad in recent years, and analyzes the present situation of government information service using cloud technology in our country. The full text is divided into six parts. The first chapter introduces the research background and significance of the thesis, the current research situation at home and abroad, the research contents and methods, the second chapter introduces the basic concepts of cloud technology and government information service, which is based on the citizen's right to know and the new public service. This paper discusses the necessity and inevitability of cloud technology used in government information service. The third chapter introduces the development of cloud technology in government information service, carries out a questionnaire survey of "satisfaction degree of government information service", and uses cloud technology in e-government. Based on typical cases in the fields of transportation, medical, environmental protection and education, this paper analyzes the achievements and problems of cloud technology in government information services. Chapter four introduces the United States, Germany, Japan, Australia and other developed countries use cloud technology in government information services for reference. Chapter five puts forward countermeasures and suggestions to improve cloud technology in China for government information services, including: improving the relevant legal system, Strengthen the security of cloud technology for government information services, expand the space of cloud technology for government information services, improve the degree of recognition of cloud technology for government information services. Chapter VI is the research conclusions and research prospects.
【学位授予单位】：上海交通大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D63

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