公务员考录面试考官评分一致性影响因素研究

发布时间：2018-09-11 18:54

【摘要】：本研究受信息加工理论的启发,探索研究考官因素、考生因素、情境因素和测评要素是否会对公务员考录面试考官评分一致性产生影响。研究选取了某省省直机关公务员考录结构化面试23位考官对52位考生的评分数据以及无领导小组讨论18位考官对16位考生的评分数据。其中,结构化面试的测评要素包括综合分析能力、组织计划协调能力、岗位匹配度、应变能力、沟通能力、语言表达能力和举止仪表；无领导小组讨论的测评要素主要有综合分析能力、组织计划协调能力、岗位匹配度、情绪稳定性、人际沟通能力、语言表达能力和举止仪表。同时,结合研究需要还对考官性别、考生性别等基本信息进行了统计。研究运用SPSS11.5统计软件,主要采用计算肯德尔和谐系数W值的方式,对考官评分一致性进行分析和比较。总体而言,本研究主要分为五部分：第一部分,主要介绍本研究的选题背景与选题意义、国内外考官评分一致性的研究概况。同时,介绍了研究的重点、样本及方法、创新点,梳理了研究的思路,形成了本研究的研究框架。第二部分,首先对结构化面试、无领导小组讨论和评分一致性这三个核心概念进行了阐述。随后,解释和说明了信息加工理论的基本观点,并以此为基础进一步构建了公务员考录面试考官的信息加工与决策模型。第三部分,运用实证分析,验证考官特征、考生特征、情境因素和测评要素是否会对公务员考录结构化面试和无领导小组讨论考官评分一致性产生影响,并呈现研究结果。第四部分,以研究结果为依据,提出研究的主要结论。通过对影响公务员考录面试考官评分一致性因素的总结和归纳,提出提升公务员考录面试考官评分一致性的主要策略。第五部分,分析研究中存在的不完善之处以及未来的研究方向,为后续研究的开展提供借鉴。
[Abstract]:Inspired by the theory of information processing, this study explored whether the factors of examiners, candidates, contextual factors and evaluation factors would affect the consistency of the scores of the candidates for civil service interviews. Among them, the evaluation elements of structured interviews include comprehensive analysis ability, organizational planning coordination ability, post matching degree, adaptability, communication ability, language expression ability and behavior instrument; the evaluation elements of non-leading group discussion mainly include comprehensive analysis ability, organizational planning coordination ability. At the same time, according to the research needs, the basic information such as examiner's gender, examinee's gender and so on are also statistically analyzed. The research uses SPSS 11.5 statistical software, mainly uses the method of calculating Kendall harmony coefficient W value to analyze and analyze the consistency of examiner's score. In general, this study is divided into five parts: the first part mainly introduces the background and significance of this study, the research survey of the consistency of examiners'scores at home and abroad. At the same time, it introduces the key points, samples and methods, innovations, combs the research ideas and forms the research framework. This paper first expounds the three core concepts of structured interview, non-leadership group discussion and scoring consistency. Then, it explains and explains the basic viewpoints of information processing theory, and further constructs the information processing and decision-making model of civil servant interview candidates on this basis. The third part uses empirical analysis to verify the candidates. The fourth part, based on the results of the study, puts forward the main conclusions of the study. Through the analysis of the factors influencing the consistency of the scores of the candidates in the civil service recruitment interview. Summarize and summarize, put forward the main strategies to improve the consistency of the civil service interview examiner score. Part V, analysis of the imperfections and future research directions, for the follow-up study to provide reference.
【学位授予单位】：山东大学
【学位级别】：硕士
【学位授予年份】：2016
【分类号】：D630.3

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