第十三届全国冬季运动会志愿者服务活动调查研究

发布时间：2018-05-24 15:59

本文选题：十三冬 + 志愿者　；参考：《新疆师范大学》2017年硕士论文

【摘要】：在大型的体育赛事、博览会上,我们会发现赛场、展览会上除了运动员、裁判员、交易商品的商人外,还有一道亮丽的风景----志愿者。显而易见,志愿者已经成为大型活动必不可少的角色。现代社会文明程度的标志之一就是志愿服务,西方发达国家的志愿服务机制已非常的健全,志愿服务能有力的推进社会的建设,群众参与社会公共事务非常的便利。经过几十年的发展,我国的志愿服务也小有成就,分布在城市社区服务、环境保护、医疗卫生、农村扶贫开发、大型会议(赛事)等领域。有了志愿者这个庞大的队伍,他们对缓解社会矛盾、促进民族团结、维护社会安全稳定、建设服务型社会等方面起到了很大的作用。这对于新疆这个区情复杂的地区来说,是一股强有力的中坚力量。目前,在大型体育赛事的志愿服务上,我国是发展中国家,前进道路上面临很多困难。从最基层的来说,国民志愿服务意识还没有完全形成;再者,政府没有制定完善的法律程序去制约国民行为,这足以体现出重视程度不足;最后,定位到志愿者管理系统,即志愿者的招募、培训等工作,招募不到专业的人才、培训工作不细致、工作热情不高、服务保障跟不上等问题。这些都是我国志愿服务道路上亟需解决的问题。本文运用文献资料法、实地调查法、问卷调查法、数理统计法、访谈法,以服务于第十三届全国冬季运动会的志愿者为研究对象,对第十三届全国冬季运动会志愿者服务活动进行了调查研究,论文从志愿服务工作的主角----志愿者的角度入手,分析了在第十三届全国冬季运动会志愿者服务过程中,从招募、募选、培训、上岗、激励到服务结束各个环节的具体服务情况,并根据服务过程中所遇到的问题,给出了相应的解决对策。根据研究所得出的结论:1.十三冬志愿者服务取得的成功(1)志愿者招募对象的选择精准到位;(2)拥有高素质的大学生志愿者;(3)后勤保障工作到位;(4)促进志愿服务氛围的形成,构建新疆和谐稳定,发展新疆经济。2.十三冬志愿者服务的不足(1)志愿者培训内容过于单一;(2)志愿者岗位安排不明确;(3)志愿者专业性的缺乏针对以上问题,提出了改进十三冬会志愿者服务水平的措施:(1)做好前期人力资源规划工作;(2)优化志愿者招募方式、募选环节严格把关;(3)制定科学的志愿者培训计划;(4)制定与志愿者有关的奖励制度;(5)启动相应机关、学校达成志愿者合作的共识;(6)培养志愿服务意识;(7)鼓励高校学生积极参与志愿服务活动。
[Abstract]:In the large sports events, the fair, we will find the venue, in addition to the athletes, referees, trading goods businessmen, there is a beautiful scenery - volunteers. Obviously, volunteers have become an indispensable role in large activities. One of the symbols of modern society civilization is the volunteer service, the West hair The voluntary service mechanism of the country has been very sound, voluntary service can vigorously promote social construction and the masses participate in social and public affairs very conveniently. After decades of development, our volunteer service has also been small, distributed in urban community services, environmental protection, medical and health, rural poverty alleviation and development, large-scale conferences (events) and so on. With a large team of volunteers, they have played a great role in alleviating social contradictions, promoting national unity, maintaining social security and stability, and building a service-oriented society. This is a strong central force for the complex area of Xinjiang. China is a developing country, facing many difficulties on the way of advancing. From the most grass-roots level, the consciousness of national volunteer service has not been fully formed; moreover, the government has not formulated a perfect legal procedure to restrict the national behavior, which is enough to reflect the lack of attention; at the most, the volunteer management system, that is, the recruitment of volunteers, is developed. This is an urgent problem that needs to be solved on the road of volunteer service in China. This paper uses literature, field investigation, questionnaire, mathematical statistics and interview to serve the Thirteenth National Winter transportation. As the research object, the volunteers of the Thirteenth National winter sports meeting were investigated. From the perspective of volunteers, the paper analyzed the recruitment, recruitment, training, induction and service in the volunteer service of the Thirteenth National Winter Games. According to the problems encountered in the service process, the corresponding countermeasures were given, according to the problems encountered in the service process, according to the conclusions of the study: 1. the success of the volunteer service in thirteen winter (1) the selection of the volunteers was accurately in place; (2) having high quality College volunteers; (3) the logistics support work was in place; (4) ) to promote the formation of voluntary service atmosphere, to build a harmonious and stable Xinjiang, to develop the.2. thirteen winter volunteer service in Xinjiang economy (1) the volunteer training content is too single; (2) the volunteer position arrangement is not clear; (3) the lack of volunteers' professionalism aimed at the above problems, and puts forward measures to improve the service level of the volunteers in the thirteen winter meeting: (1) to do this Good early human resources planning work; (2) optimize the recruitment of volunteers, recruitment and selection link strictly control; (3) the establishment of a scientific volunteer training program; (4) the formulation of incentive system related to volunteers; (5) to start the corresponding organs, schools to achieve a consensus on volunteer cooperation; (6) to cultivate voluntary service awareness; (7) encourage college students to actively participate in volunteering Service activities.
【学位授予单位】：新疆师范大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：G812.20

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