基于ESIA法的W市建设工程项目模块化审批流程优化研究

发布时间：2017-12-28 17:33

本文关键词：基于ESIA法的W市建设工程项目模块化审批流程优化研究　出处：《山东大学》2017年硕士论文　论文类型：学位论文

【摘要】：建设工程项目是推动经济社会发展的重要引擎,其涵盖的领域广,参与的企业多,并且一般会涉及到公共设施、房屋建筑、交通建设等建筑物,与国家宏观调控和人民群众的生产生活有直接关联,因此在建设的很多环节上设置了行政审批作为前置条件。建设工程项目领域行政审批涉及部门多、申报手续繁杂、耗费时间长的问题一直备受诟病,制约着工程建设的立项、用地、规划、施工、竣工等各个进程环节。近些年,建设工程项目审批流程再造与优化也逐渐成为热点和难点,尽管流程再造在国外兴起已久,但结合建设工程项目领域行政审批流程再造优化的研究较少,尤其是缺乏结合地方实践和管理思想的研究。W市建设工程项目模块化审批流程再造工作走在了国内前列,模块化审批流程具有一定的代表意义,其流程本身具有一定的优势,但实施至今效果并不明显。本文结合W市建设工程项目模块化审批流程再造实践,通过回顾流程再造过程、梳理模块化审批流程、描述审批系统运行模式,对流程现状进行分析。通过资料查阅和问卷调查归纳出存在问题,运用小组讨论法、鱼骨图分析法、标杆法查找问题原因,发现模块化审批流程本身存在欠缺,各个模块相互关联的流程在执行层面没有形成一个整体。进而使用管理思想对问题根源进行剖析,发现欠缺的人力资源管理、根深蒂固的科层制管理模式、模糊的服务对象需求导向、缺位的后续管理是管理上的根源。因此,应该将重点放在优化流程基础上的流程管理水平提升。本文创新采用流程优化中的ESIA法,首先在流程环节层面进行了清除、简化、整合、自动化,然后在流程服务层面进行了清除、简化、整合、自动化,随后基于流程六要素建立起一套流程管理体系。优化设计经可行性分析确认可行,并进一步识别了潜在问题,提出了保障措施,希望能够为建设工程项目模块化审批流程优化提供借鉴和参考。
[Abstract]:The construction project is an important engine to promote economic and social development, which covers a wide field in the enterprise, and generally involves public facilities, housing construction, transportation construction and other buildings, are directly related to the national macro-control and the people's production and life, so in many aspects on the construction set up the administrative examination and approval as a pre condition. In the field of construction project, administrative examination and approval involves many departments, complicated procedures and long time consuming. It has been criticized for many years, which restricts the process of project establishment, land use, planning, construction and completion. In recent years, the approval process reengineering and optimization of construction project has become a hot and difficult, although the process reengineering in foreign countries for a long time, but the combination of the construction project administrative approval process reengineering optimization is less, especially the lack of research on the management of local practice and thought. W city construction project modular approval process reengineering work has been at the forefront of the domestic market, the modular approval process has a certain significance, its process itself has certain advantages, but the implementation effect is not obvious. Based on the practice of modular approval process reengineering in W city construction project, this paper reviews the process reengineering process, combing the modular approval process, and describes the operation mode of the approval system, and analyzes the current status of the process. Through data access and questionnaire survey, the existing problems were summarized. Using group discussion method, fishbone diagram analysis and benchmarking method to find out the causes of the problems, it was found that there was a lack of the modular approval process itself, and the interrelated processes of each module did not form a whole at the executive level. Then we use the management idea to analyze the root cause of the problem. We find that the lack of human resources management, deep-rooted bureaucracy management mode, fuzzy service object demand guidance and absence management are the root causes of management. Therefore, the emphasis should be placed on improving the level of process management on the basis of optimizing the process. The innovation of this paper using the method of ESIA process optimization, firstly, clear and simplify integration and automation in the process level, then the elimination, simplification, integration and automation in the process of service level, then based on the six elements of process to establish a set of process management system. The optimization design is feasible through feasibility analysis, and further identifies potential problems, and puts forward safeguard measures, hoping to provide reference and reference for optimizing the process of modular approval of construction projects.
【学位授予单位】：山东大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D630;F284

【相似文献】