A物业公司内部控制研究

发布时间：2018-06-06 02:50

本文选题：物业公司 + 内部控制　；参考：《宁夏大学》2017年硕士论文

【摘要】：自1981年我国第一家物业管理公司诞生以来,物业行业在我国已经历了 30多年的发展历程。由于入行门槛相对较低,物业行业发展迅速。但随着人们对物业服务的要求逐步提高,行业竞争也日趋激烈。近几年,随着人工成本的逐渐上涨,使得一些物业公司经营十分困难,同时由于价格调控缺失、内部控制不缜密、业务流程不科学以及缺少内部监督等因素,致使物业公司的健康发展受到严重影响。如何完善内部控制制度?优化业务流程?提高运营效率已成为企业发展的重要问题。本研究基于A物业公司的运营管理现状,采用文献研究、调查研究、文件检索、系统分析及案例分析等方法,在对内部控制基本概念和理论梳理的基础上,运用内部控制的框架理论对A物业公司内部控制现状、问题及产生原因进行剖析,结合A物业公司的实际情况从完善内部控制环境、建立风险管理体系、梳理及优化业务流程、加强信息与沟通以及内部监督执行力方面对其内部控制提出了具有可操作性的建议。将内部控制及风险管理理论应用于公司的运营管理,为其优化一套科学的业务流程,从而提高该公司的运营效率,实现优质、高效的服务目标,达到企业效益最大化。
[Abstract]:Since the birth of the first property management company in China in 1981, the property industry has experienced more than 30 years of development. Because the entry threshold is relatively low, the property industry is developing rapidly. However, with the demand for property services gradually improved, the industry competition is becoming increasingly fierce. In recent years, with the gradual rise in labor costs, some property companies have been very difficult to manage. At the same time, due to the lack of price control, inadequate internal control, unscientific business processes and lack of internal supervision, etc. The healthy development of property companies has been seriously affected. How to perfect the internal control system? Optimizing business processes? Improving operational efficiency has become an important issue in the development of enterprises. Based on the present situation of A property company's operation and management, this research adopts the methods of literature research, investigation and research, file retrieval, system analysis and case analysis, on the basis of combing the basic concepts and theories of internal control. By using the frame theory of internal control, this paper analyzes the present situation, problems and causes of internal control of A property company. Combining with the actual situation of A property company, it establishes the risk management system, combs and optimizes the business process from perfecting the internal control environment. In the aspect of strengthening information and communication and internal supervision and execution, some operable suggestions are put forward for its internal control. This paper applies the theory of internal control and risk management to the operation management of the company, optimizes a set of scientific business process for it, thus improves the operation efficiency of the company, realizes the high quality and efficient service goal, and achieves the maximum benefit of the enterprise.
【学位授予单位】：宁夏大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F299.233.47

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