保险公司绩效考核及其对政府改革的启示

发布时间：2018-05-18 19:02

本文选题：绩效考核 + 政府改革　；参考：《燕山大学》2015年硕士论文

【摘要】：绩效考核是绩效管理中尤为重要的环节,科学合理的绩效考核体系的既是企业发展的现实需求,也是政府部门提高管理能力与服务质量的重要工具。但目前在绩效考核体系方面仍然存在很多问题,比如思想意识不到位、考核体系不完善、考核内容过于笼统、考核形式较为单一、考核指标不够健全、考核结果交流与反馈不足等。近年来,保险公司在绩效考核方面进行了积极的探索及丰富的实践,在绩效考核方面取得了大量的宝贵经验。这些成功经验的合理运用及革新对促进政府结构的职能转变、改善服务质量、提高服务效率与管理能力等方面有着重要的理论意义及实践意义。本文在学习和研究前人成果的基础上,首先以保险公司的绩效考核体系为例进行了全面的分析及研究,在分析过程中通过对绩效考核指标、计划、结果运用、反馈等方面采用调查问卷的形式对结果进行分析,归纳总结绩效考核在保险行业中存在的问题并对问题原因进行了深入分析与讨论。然后介绍了我国政府绩效考核中存在的问题并对所存在问题的原因进行了详尽的分析,提出了绩效考核制度的完善与改进对于政府的改革推进有着重要的现实意义。最后,提出借鉴企业成功的绩效考核经验来解决政府绩效考核过程中存在的问题,主要分析了把保险公司绩效考核引入到政府部门的可行性及局限性,并阐述了保险公司绩效考核对我国政府改革的启示。
[Abstract]:Performance appraisal is an important link in performance management. A scientific and reasonable performance appraisal system is not only the actual demand of enterprise development, but also an important tool for government departments to improve their management ability and service quality. However, at present, there are still many problems in the performance appraisal system. For example, the ideological consciousness is not in place, the assessment system is not perfect, the content of the assessment is too general, the form of assessment is relatively single, and the assessment index is not perfect enough. Lack of feedback and exchange of results. In recent years, the insurance company has carried on the active exploration and the rich practice in the performance appraisal aspect, has obtained the massive valuable experience in the performance appraisal aspect. The rational application and innovation of these successful experiences have important theoretical and practical significance in promoting the function transformation of government structure, improving service quality, improving service efficiency and management ability. Based on the study and study of the previous achievements, this paper firstly takes the performance appraisal system of the insurance company as an example to carry on the comprehensive analysis and research, through the performance appraisal index, the plan, the result application in the analysis process, Feedback and other aspects of the form of questionnaire analysis of the results, summed up the performance appraisal in the insurance industry problems and in-depth analysis and discussion of the causes of the problems. Then it introduces the problems existing in the performance appraisal of our government and analyzes the causes of the problems in detail, and points out that the perfection and improvement of the performance appraisal system is of great practical significance to the government reform. Finally, the paper proposes to use the successful performance appraisal experience of enterprises for reference to solve the problems existing in the process of government performance appraisal, mainly analyzes the feasibility and limitation of introducing the performance appraisal of insurance companies into government departments. And elaborated the insurance company performance appraisal to our country government reform enlightenment.
【学位授予单位】：燕山大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F842.3;D630

【参考文献】