PICC保定分公司员工绩效考核方案设计与优化
发布时间：2018-11-02 09:18
【摘要】：伴随着经济全球化的不断发展，市场经济体制的逐步完善以及金融保险改革的日益深化，尤其是保险业在上世纪80年代实施分业经营以来，保险市场各主体所面临的市场环境、运营模式、管理方法以及内、外部竞争压力日趋加大，同时随着社会和群众对保险服务的要求越来愈高，保险行业暴露的各种问题越来越多，如阴阳单、理赔难、买卖单等行为，各保险主体尤其是财产险公司纷纷通过内部改革，不断强化内部管控，增强内生增长机制和新的发展格局，以期形成更加强大的核心竞争优势，更好的适应复杂多变的市场变化，更好的满足社会保险需求。而在此过程中，以人为本的理念日益深化，人是第一要素，是第一生产力的观念逐渐深入人心，对于财险公司而言，盘活人力资源，做好人力资源管理则是打造核心竞争力的有效手段和重要环节。而人力资源管理作用得到充分发挥的一个重要保障，，则是对人的绩效考核，这也是人力资源管理的核心和灵魂。作为现代化财产保险公司的PICC，如何在地市级分支机构层面建立一套适应发展需求、适应社会需求的员工绩效考核体系，并通过合理的绩效考核，激发人员活力，促进业务稳步增长，提升和巩固既有的市场竞争优势，进一步适应日新月异的竞争变化，不断提升社会满意度水平，为公司持续、稳定、健康发展创造最大的效益，仍是一个值得研究的课题。 本文以中国人民财产保险股份有限公司保定市分公司（以下简称：PICC保定分公司）为实例，结合其当前的员工绩效考核方式，通过资料搜集、访谈调查、深入分析等方法，剖析该单位绩效考核工作现状，并深入分析其绩效考核存在的主要问题，挖掘其深层次原因。以此为基础，结合绩效考核常用的考核方法与工具和绩效考核的基本思想理念，在完善现有考核方案的基础上，进一步改善员工绩效考核的方式、原则、思路、架构及流程。改进后的绩效考核方案具有更加明确的职责划分及考核标准，能够有效激励员工的内在动力、提高主动工作积极性。通过绩效考核作用发挥实现员工自我激励、自我整改不断提升立足岗位增强自身业绩的目的，从而提高保险企业地市级分支机构内部管理工作的有效性，为PICC保定分公司各项业务平稳快速发展保驾护航。 同时，也希望通过对PICC地市级分支机构绩效考核方案的研究，总结出绩效考核的实践意义，并对行业内绩效考核体系的完善提供有益的参考。
[Abstract]:With the continuous development of economic globalization, the gradual improvement of market economy system and the deepening of financial and insurance reform, especially the market environment faced by all the main bodies of the insurance market since the insurance industry was implemented in the 1980s. Business models, management methods and internal and external competitive pressures are increasing day by day. At the same time, with the increasing demands of society and the masses on insurance services, more and more problems are exposed to the insurance industry, such as yin-yang single, difficult to settle claims. In order to form a stronger core competitive advantage, various insurance bodies, especially property insurance companies, through internal reform, constantly strengthen internal control, strengthen endogenous growth mechanisms and new development patterns, such as purchase and purchase orders, and so on, in order to form a more powerful core competitive advantage. Better adapt to the complex changes in the market, better meet the social security needs. In this process, the concept of "people-oriented" is deepening day by day, people is the first element, is the concept of the first productivity gradually deeply rooted in the people, for property insurance companies, activate human resources, Human resources management is an effective means and an important link to build core competitiveness. Human resource management is an important guarantee to give full play to the function of human resource management, which is also the core and soul of human resource management. As a modern property insurance company, how to set up a set of employee performance appraisal system to meet the needs of development and society at the level of prefectural and municipal branches, and to stimulate the vitality of the staff through reasonable performance appraisal, To promote the steady growth of business, enhance and consolidate the existing market competitive advantages, further adapt to the rapid changes in competition, constantly improve the level of social satisfaction, for the company to continue, stable and healthy development to create the greatest benefit, It is still a subject worth studying. Taking Baoding Branch of China people's property Insurance Co., Ltd. (hereinafter referred to as PICC Baoding Branch) as an example, combined with its current employee performance appraisal methods, through data collection, interview investigation, in-depth analysis and other methods, This paper analyzes the present situation of performance appraisal in this unit, and deeply analyzes the main problems existing in the performance appraisal, and excavates its deep reasons. On the basis of this, combined with the common methods and tools of performance appraisal and the basic idea of performance appraisal, on the basis of perfecting the existing appraisal scheme, the way, principle, train of thought, structure and flow of employee performance appraisal are further improved. The improved performance appraisal scheme has more clear responsibility division and evaluation standard, which can effectively stimulate the internal motivation of employees and improve the initiative work enthusiasm. Through the function of performance appraisal to realize the self-motivation of employees, self-rectification constantly improve based on the purpose of enhancing their own performance, thus improving the effectiveness of the internal management of insurance enterprises, municipal branches, PICC Baoding Branch for the smooth and rapid development of the business escort. At the same time, it also hopes to summarize the practical significance of performance appraisal through the study of the performance appraisal scheme of PICC prefecture-level branches, and to provide a useful reference for the improvement of the performance appraisal system in the industry.
【学位授予单位】：河北工业大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F842.3;F272.92
本文编号：2305608
[Abstract]:With the continuous development of economic globalization, the gradual improvement of market economy system and the deepening of financial and insurance reform, especially the market environment faced by all the main bodies of the insurance market since the insurance industry was implemented in the 1980s. Business models, management methods and internal and external competitive pressures are increasing day by day. At the same time, with the increasing demands of society and the masses on insurance services, more and more problems are exposed to the insurance industry, such as yin-yang single, difficult to settle claims. In order to form a stronger core competitive advantage, various insurance bodies, especially property insurance companies, through internal reform, constantly strengthen internal control, strengthen endogenous growth mechanisms and new development patterns, such as purchase and purchase orders, and so on, in order to form a more powerful core competitive advantage. Better adapt to the complex changes in the market, better meet the social security needs. In this process, the concept of "people-oriented" is deepening day by day, people is the first element, is the concept of the first productivity gradually deeply rooted in the people, for property insurance companies, activate human resources, Human resources management is an effective means and an important link to build core competitiveness. Human resource management is an important guarantee to give full play to the function of human resource management, which is also the core and soul of human resource management. As a modern property insurance company, how to set up a set of employee performance appraisal system to meet the needs of development and society at the level of prefectural and municipal branches, and to stimulate the vitality of the staff through reasonable performance appraisal, To promote the steady growth of business, enhance and consolidate the existing market competitive advantages, further adapt to the rapid changes in competition, constantly improve the level of social satisfaction, for the company to continue, stable and healthy development to create the greatest benefit, It is still a subject worth studying. Taking Baoding Branch of China people's property Insurance Co., Ltd. (hereinafter referred to as PICC Baoding Branch) as an example, combined with its current employee performance appraisal methods, through data collection, interview investigation, in-depth analysis and other methods, This paper analyzes the present situation of performance appraisal in this unit, and deeply analyzes the main problems existing in the performance appraisal, and excavates its deep reasons. On the basis of this, combined with the common methods and tools of performance appraisal and the basic idea of performance appraisal, on the basis of perfecting the existing appraisal scheme, the way, principle, train of thought, structure and flow of employee performance appraisal are further improved. The improved performance appraisal scheme has more clear responsibility division and evaluation standard, which can effectively stimulate the internal motivation of employees and improve the initiative work enthusiasm. Through the function of performance appraisal to realize the self-motivation of employees, self-rectification constantly improve based on the purpose of enhancing their own performance, thus improving the effectiveness of the internal management of insurance enterprises, municipal branches, PICC Baoding Branch for the smooth and rapid development of the business escort. At the same time, it also hopes to summarize the practical significance of performance appraisal through the study of the performance appraisal scheme of PICC prefecture-level branches, and to provide a useful reference for the improvement of the performance appraisal system in the industry.
【学位授予单位】：河北工业大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F842.3;F272.92
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