太平洋寿险宁夏分公司员工培训调查研究
发布时间：2018-12-17 12:08
【摘要】：自中国进入21世纪之后,保险行业作为朝阳产业得到了飞速的发展,保险市场也进入了全面开放时期。随着外资保险公司的持续进入,国内新保险公司的不断成立,保险公司的数量不断增加,市场上从事保险销售工作的人员也越来越多。为了加强企业在市场上的竞争力,人力资源的作用日益受到重视。作为人力资源开发的一个重要项目,培训对于提高销售人员的行业技能和业务知识起着非常重要的作用,可以很大程度上缓解保险业人才短缺的状况,对于提高销售人员素质,加强企业管理,增强企业的核心竞争力等方面显得尤为重要。 本文以人力资源理论和统计学等理论为研究依据,并对中外的相关研究成果和文献进行梳理。在这些理论依据和文献梳理的基础上,对太平洋寿险宁夏分公司现存的培训问题及成因进行细致的调查及分析。结合统计调查、分析方法和工具对太平洋寿险宁夏分公司的培训进行了相关调查,选取了业务团队中不同职级进行了问卷调查和访谈调查。 通过研究,找出了公司在员工培训方面存在培训理念落后、培训流程实施不完整、培训目标不科学、培训方法单一和培训反馈不足等问题,结合先进的人力资源管理理论,做好培训的需求分析,科学定位培训方向,建立起适合的长期规划和发展,符合企业文化和员工特色的培训目标体系；建立起因材施教,灵活多样的培训形式。让员工在科学的培训中提升自身素质及能力,通过职业生涯规划式的公司指导明确成长方向,以自己的发展带动企业整体绩效的提升,从而实现个人和公司的双赢。
[Abstract]:Since China entered the 21st century, the insurance industry as a sunrise industry has been rapidly developed, and the insurance market has entered an all-around opening period. With the continuous entry of foreign insurance companies and the establishment of new domestic insurance companies, the number of insurance companies is increasing, and more people are engaged in insurance sales in the market. In order to strengthen the competitiveness of enterprises in the market, the role of human resources has been paid more and more attention. As an important project of human resource development, training plays a very important role in improving the industry skills and business knowledge of sales personnel, can alleviate the shortage of insurance personnel to a great extent, and improve the quality of sales personnel. It is particularly important to strengthen enterprise management and enhance the core competitiveness of enterprises. Based on the theory of human resources and statistics, this paper combs the related research results and literature. On the basis of the theoretical basis and literature review, this paper makes a detailed investigation and analysis on the existing training problems and causes of the Pacific Life Insurance Ningxia Branch. Combined with statistical investigation, analysis methods and tools, the training of Pacific Life Insurance Ningxia Branch was investigated, and different ranks of business team were selected for questionnaire survey and interview investigation. Through the research, we find out that the company has the problems of backward training idea, incomplete implementation of training process, unscientific training goal, single training method and insufficient training feedback, etc., combined with advanced human resource management theory. Do a good job of training needs analysis, scientific orientation of training, establish a suitable long-term planning and development, in line with corporate culture and staff characteristics of the training objectives; To establish a flexible and varied form of training in accordance with their aptitude. Let the staff in the scientific training improve their own quality and ability, through the career planning of the company guidance clear growth direction, with their own development to promote the overall performance of the enterprise, so as to achieve a win-win situation for individuals and companies.
【学位授予单位】：宁夏大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F842.3;F272.92
本文编号：2384177
[Abstract]:Since China entered the 21st century, the insurance industry as a sunrise industry has been rapidly developed, and the insurance market has entered an all-around opening period. With the continuous entry of foreign insurance companies and the establishment of new domestic insurance companies, the number of insurance companies is increasing, and more people are engaged in insurance sales in the market. In order to strengthen the competitiveness of enterprises in the market, the role of human resources has been paid more and more attention. As an important project of human resource development, training plays a very important role in improving the industry skills and business knowledge of sales personnel, can alleviate the shortage of insurance personnel to a great extent, and improve the quality of sales personnel. It is particularly important to strengthen enterprise management and enhance the core competitiveness of enterprises. Based on the theory of human resources and statistics, this paper combs the related research results and literature. On the basis of the theoretical basis and literature review, this paper makes a detailed investigation and analysis on the existing training problems and causes of the Pacific Life Insurance Ningxia Branch. Combined with statistical investigation, analysis methods and tools, the training of Pacific Life Insurance Ningxia Branch was investigated, and different ranks of business team were selected for questionnaire survey and interview investigation. Through the research, we find out that the company has the problems of backward training idea, incomplete implementation of training process, unscientific training goal, single training method and insufficient training feedback, etc., combined with advanced human resource management theory. Do a good job of training needs analysis, scientific orientation of training, establish a suitable long-term planning and development, in line with corporate culture and staff characteristics of the training objectives; To establish a flexible and varied form of training in accordance with their aptitude. Let the staff in the scientific training improve their own quality and ability, through the career planning of the company guidance clear growth direction, with their own development to promote the overall performance of the enterprise, so as to achieve a win-win situation for individuals and companies.
【学位授予单位】：宁夏大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F842.3;F272.92
【参考文献】
相关期刊论文 前2条
1 于长山;变人口负担为人力资源优势[J];人力资源;2003年02期
2 ;职业培训50年[J];中国培训;1999年10期
，本文编号：2384177
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