黑龙江中宇公司基于平衡计分卡绩效评价体系研究

发布时间：2017-12-31 12:31

本文关键词：黑龙江中宇公司基于平衡计分卡绩效评价体系研究　出处：《哈尔滨工业大学》2014年硕士论文　论文类型：学位论文

【摘要】：绩效评价作为企业最重要的管理手段，，不但能总结企业的运营成果、提高员工的工作积极性，还能提高企业的管理水平与核心竞争力。绩效评价的方式多样，而平衡计分卡以其战略性、全面性、发展性等优势深受专家学者的关注。本文以黑龙江中宇投资有限公司作为研究对象，在参考国内外关于平衡计分卡绩效研究成果、分析公司现有绩效评价实施情况与存在问题的前提下，结合风电公司生产经营特点，为其设计一套以平衡计分卡为基础的绩效评价体系。在设计过程中，本文首先确定了绩效评价体系的参与者、内容、周期等基本要素。然后应用平衡计分卡的内部业务程序层面、顾客层面、财务层面、学习发展层面四个度量，并创新性地加入安全与生态保护维度，为公司建立起评价指标库。再利用层次分析法,依次建立层次结构模型、构造成对比较阵、计算权向量并做一致性检验、确定各指标目标值，得出各评价指标的权重，形成公司的平衡计分卡与各个部门的评价标准。接下来进行绩效评价的实施，评价结果的应用与反馈，最终完成黑龙江中宇投资有限公司平衡计分卡绩效评价体系的设计工作。公司平衡计分卡绩效评价体系建成后，针对绩效计划的设计与实施过程中可能出现的问题，提出全员参与、重视评价结果面谈、组织技能培训、允许提出评价结果申述的建议。由此，本文完成了对黑龙江中宇公司基于平衡计分卡的绩效评价体系的设计，希望以此提高其经营管理水平、增强其员工凝聚力并提高公司竞争力。
[Abstract]:As the most important management method of the enterprise , the performance evaluation can not only summarize the operation results of the enterprise , improve the employee ' s enthusiasm , but also improve the management level and the core competence of the enterprise . This paper takes Heilongjiang Zhongyu Investment Co . , Ltd . as the research object , and analyzes the performance of the company ' s existing performance evaluation and the existing problems by referring to the research results of balanced scorecard performance at home and abroad , and designs a performance evaluation system based on balanced scorecard based on the characteristics of the production and operation of wind power company . In the process of design , this paper first determines the basic elements of the participant , content , cycle and so on of the performance evaluation system . Then it applies the internal business process level , customer level , financial level and learning development level of the BSC to establish the evaluation index database . After the completion of the performance evaluation system of the company ' s balance scorecard , the author points out the problems that may arise in the design and implementation of the performance plan , puts forward the whole staff participation , pays attention to the evaluation result interview , organizes skill training , and allows the suggestions to be made to the evaluation result . Therefore , this paper has completed the design of the performance evaluation system based on balanced scorecard in Heilongjiang Zhongyu Company , hoping to improve its management level , strengthen its staff cohesion and improve the competitiveness of the company .

【学位授予单位】：哈尔滨工业大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F426.61;F406.7

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