天津GN公司汽车加气站人员培训体系设计及实施研究

发布时间：2018-01-04 05:06

本文关键词：天津GN公司汽车加气站人员培训体系设计及实施研究　出处：《天津大学》2014年硕士论文　论文类型：学位论文

【摘要】：在市场变化快、竞争更加激烈的今天，天津国能天然气投资股份公司（以下简称“天津国能”）如何能够快速发展、成长壮大，能够成为一家极具竞争力的能源终端服务商？如何能够在与能源行业寡头竞争中打拼出自己的一份天地并取得辉煌的未来？可以说人才是最宝贵的资源和财富，人力资源作为一个循环型资源，是一个不断发现、培养和开发的循环过程，企业只有根据自身实际的发展情况，持续不断的对人员进行培训，才能更好的发现企业所需要的优秀人才。鉴于此天津国能根据其所在行业的特点，结合企业的实际情况并且参考、借鉴员工培训相关理论制定一整套天津国能培训体系。天津国能搜集和分析了目前公司气站员工培训需求和现状，公司针对员工培训所反映出来的问题以及产生这些问题的原因，将气站员工培训上升到企业整体战略的高度，分析了气站员工培训的必要性和重要性。天津国能从几个方面设计了天津国能的培训体系。首先，建立公司内部培训需求分析，根据员工培训需求设计和制定员工培训课程。其次在课程设计制定完成后，根据所设计和制定课程，安排员工培训费用的预算。有效的培训预算和预算的落实，是员工培训得到有效保障的前提。第三，，员工培训的实施。根据天津国能的实际业务特点，天津国能针对一线加气员工制定了安全培训、服务培训、加气技能培训和公司管理制度培训。第四，员工培训实施后，需要做好培训员工资料档案的收集、整理以及培训考核、激励工作，作为以后员工考核晋升的重要依据。为确保天津国能培训体系能够得到有效实施，分析了相关因素和对策。主要包括：公司管理层对培训体系的关注度、培训预算及培训相关人员对培训的投入程度、培训实施后还要对培训进行回报率的测算来获得公司更多支持。总之，天津国能气站员工培训体系的建立符合当前市场发展的需要，为天津国能的快速发展提供助推力。
[Abstract]:In the market changes quickly, the competition is more intense today, Tianjin GuoNeng natural gas investment stock company (hereinafter referred to as "Tianjin Guoneng") how to develop rapidly, grow and grow. Can become a very competitive energy terminal service provider? How to compete with the oligarchs in the energy industry to create their own world and achieve a brilliant future? It can be said that talent is the most valuable resources and wealth, human resources as a circular resource, is a continuous discovery, training and development of the cycle process, enterprises only according to their own actual development situation. Continuous training of personnel, in order to better find the enterprise needs the best talent. In view of this Tianjin can be based on the characteristics of the industry, combined with the actual situation of the enterprise and reference. Draw on the relevant theory of employee training to develop a set of Tianjin training system. Tianjin GuoNeng collected and analyzed the current company gas station staff training needs and current situation. In view of the problems reflected in employee training and the causes of these problems, the company raises the training of gas station staff to the height of the overall strategy of the enterprise, and analyzes the necessity and importance of the training of air station staff. Tianjin Guoneng from several aspects of the design of Tianjin GuoNeng training system. First of all, the establishment of the company's internal training needs analysis. Design and develop employee training courses according to staff training needs. Secondly, after the course design is completed, according to the design and development of the curriculum, arrange the budget of staff training costs. Effective training budget and budget implementation. Is the premise of effective protection of staff training. Third, the implementation of staff training. According to the actual business characteristics of Tianjin Guoeng, Tianjin can for the frontline aeration staff to develop safety training, service training. Aeration skills training and company management system training. 4th, after the implementation of staff training, we need to do a good job of training staff file collection, collation and training assessment, incentive work. As an important basis for staff assessment and promotion in the future. In order to ensure the effective implementation of the training system in Tianjin, this paper analyzes the relevant factors and countermeasures, mainly including: the company management pay attention to the training system. Training budget and training related to the level of investment in training, training after the implementation of the training to calculate the rate of return to obtain more support from the company. In short, the establishment of employee training system in Tianjin Guogneng Gas Station meets the needs of current market development and provides a boost for the rapid development of Tianjin Guoeng Gas Station.
【学位授予单位】：天津大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F426.22;F272.92

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