SAS公司合同设计部员工工作满意度研究

发布时间：2018-01-11 17:41

本文关键词：SAS公司合同设计部员工工作满意度研究　出处：《上海交通大学》2014年硕士论文　论文类型：学位论文

【摘要】：SAS公司是一家集设计研发、项目管理、生产制造为一体的以生产中压开关电力设备为主要产品的大型中外合资企业。公司每年都保持着稳定的增长,尤其是三年前被S集团并购以后销售额增涨势头更加迅猛,但是增长的背后,却有一些日益凸显的员工问题开始出现,尤其是合同设计部员工抱怨付出与收入不成比例、拒绝加班、一些员工开始考虑离职、对S集团的企业文化不理解等等。本文结合SAS公司转型期间,选取合同设计部员工作为主要调查对象进行员工工作满意度调查,提出有针对性的解决方案。笔者通过广泛的查阅和整理员工满意度的相关理论和文献资料,对员工工作满意度相关的前因变量和结果变量间的关系进行探究,参考员工工作满意度评价指标,根据SAS公司以及合同设计部的实际情况,制定了SAS公司合同设计部员工满意度评价指标,并依此设计出员工访谈提纲和问卷调查表。通过对调查表的信度一致性分析,将问卷调查表发放给全体合同设计部员工进行调研。运用统计等多种分析方法,发现目前影响员工工作满意度的因素这要集中在工作回报、企业经营和工作背景三个方面。其中加班回报、薪资水平、培训和机遇、表扬与奖励奖励缺乏是工作回报中存在的主要问题;员工对企业远景以及战略规划不明晰是企业经营方面存在的主要问题;工作配备不足、作息制度欠佳、后勤保障及支持不够是工作背景方面存在的主要问题。最后,本文提出了包含制定公平的薪资待遇体系、完善员工满意度管理制度以及实施有效的员工激励机制等一系列建议和措施,以帮助合同设计部员工满意度得到有效提升。
[Abstract]:SAS Co., Ltd. is a large Sino-foreign joint venture that integrates design, research, project management, production and manufacturing to produce medium voltage switchgear as its main products. The company maintains a steady growth every year. Especially after M & A by S Group three years ago, sales growth momentum is more rapid, but behind the growth, there are some increasingly prominent employee problems began to appear. In particular, the contract design staff complain that their pay is out of proportion to their income, refuse to work overtime, some employees begin to consider leaving, do not understand the corporate culture of S Group, etc. Select the contract design staff as the main survey object to conduct employee job satisfaction survey, and propose a targeted solution. The author through a wide range of consulting and sorting out the relevant theory and literature of employee satisfaction. This paper explores the relationship between employee job satisfaction related antecedents and outcome variables, referring to the evaluation index of employee job satisfaction, according to the actual situation of SAS company and contract design department. The evaluation index of employee satisfaction of contract design department of SAS company is established, and the employee interview outline and questionnaire questionnaire are designed according to this, and the reliability consistency of the questionnaire is analyzed. The questionnaire will be sent to all contract design staff for investigation. Using statistics and other analysis methods, we find that the current factors affecting employee job satisfaction should focus on the job return. Among the three aspects of business operation and work background, the main problems are overtime return, salary level, training and opportunity, lack of praise and reward; The main problems in the enterprise management are the lack of clarity of the employee's vision and strategic planning. Inadequate work equipment, poor work and rest system, insufficient logistical support are the main problems in the work background. Finally, this paper proposes the development of a fair pay and treatment system. Improve employee satisfaction management system and implement effective employee incentive mechanism and a series of suggestions and measures to help contract design staff satisfaction to be effectively improved.
【学位授予单位】：上海交通大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F272.92;F426.6

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