EMR公司质量信息管理研究

发布时间：2018-03-16 08:02

本文选题：质量信息　切入点：质量管理　出处：《华中科技大学》2014年硕士论文　论文类型：学位论文

【摘要】：质量信息作为企业特殊的资源，对企业发展有着至关重要的作用深刻的影响着企业的发展，现阶段，企业开始投入越来越多的资源来研究质量信息系统的应用，，并希望通过对质量信息的应用来改善企业的管理，而质量管理人员只有在正确地理解、有效地管理和使用质量信息的基础上，才能做出正确有效的决策。因此，如何有效管理质量信息是企业质量管理必须关注的问题。本文通过分析和研究EMR公司当前的质量管理现状和质量信息管理现状，并通过剖析实际业务管理工作中的质量信息管理问题案例，深入分析了EMR公司现有的质量信息管理体系中存在的问题以及成因，并结合质量管理理论、信息管理理论以及业界先进的思想和实践，针对EMR公司的质量信息系统、数据质量管理，以及信息应用提出了改进方案和对策。论文针对EMR公司质量信息系统频繁的升级以及升级后引入新问题的情况，提出在公司内部建立质量信息服务总线的构想，并结合公司目前流程复杂以及业务流程绑定系统的情况，参考业界先进的构建基于业务对象系统的思想，从可行性的角度提出了统一数据接口，解耦业务和数据的方案；针对EMR公司数据质量管理薄弱的现象，以及各个业务块的系统间存在脱节的问题，提出建立数据质量评测体系的建议，并本着从源头开始解决问题的思想，结合当前业界加强数据质量过程管理的做法，提出了搭建数据质量管理平台，构建数据质量管理流程的方案；最后就ERM公司质量信息应用范围过窄，设立的质量指标不全面等问题，结合业界领先的质量数据中心管理思想，提出了构建用质量数据驱动业务的管理模式在ERM公司实施的必要性。论文的课题及研究结论不仅对解决EMR公司质量信息管理中的现实问题具有决策和参考意义，同时也能为其他类似的企业提供启发与借鉴，为提高企业的竞争力提供一种新型管理的思路。
[Abstract]:As a special resource of enterprises, quality information has a vital effect on the development of enterprises. At this stage, enterprises begin to invest more and more resources to study the application of quality information system. It is hoped that quality information should be used to improve the management of enterprises, and quality managers can make correct and effective decisions only on the basis of correct understanding, effective management and use of quality information. How to effectively manage quality information is a problem that enterprises must pay attention to in quality management. This paper analyzes and studies the current quality management and quality information management of EMR Company, and analyzes the case of quality information management in practical business management. This paper deeply analyzes the existing problems and causes of EMR's existing quality information management system, and combines the quality management theory, information management theory and advanced ideas and practices of the industry, aiming at the quality information system of EMR Company. Data quality management and information application are put forward. Aiming at the frequent upgrading of EMR quality information system and the introduction of new problems after upgrading, this paper puts forward the idea of establishing quality information service bus in the company. Combined with the current complex process and business process binding system, referring to the advanced idea of constructing business object system, this paper puts forward a unified data interface, decoupling business and data from the point of view of feasibility. Aiming at the phenomenon of weak data quality management in EMR Company and the problem of disconnection among the systems of each business block, the paper puts forward the suggestion of establishing a data quality evaluation system, and based on the idea of solving the problem from the source, Combined with the current practice of strengthening data quality process management in the industry, this paper puts forward a scheme to build a data quality management platform and a data quality management process. Finally, the application scope of ERM quality information is too narrow. Based on the idea of leading quality data center management, this paper puts forward the necessity of constructing the management mode of quality data driven service in ERM Company. The subject and conclusion of this paper not only have decision and reference significance to solve the practical problems in EMR quality information management, but also provide inspiration and reference for other similar enterprises. In order to improve the competitiveness of enterprises to provide a new management ideas.
【学位授予单位】：华中科技大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F416.6

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