A轮胎销售公司导入ERP项目的关键因素研究

发布时间：2018-03-28 08:09

本文选题：A轮胎销售公司　切入点：ERP项目　出处：《天津大学》2014年硕士论文

【摘要】：随着信息化时代的到来,企业为了求生存并适应市场上激烈的竞争态势,希望通过导入企业资源计划系统(ERP)的协助,整合企业内部的信息以及有限的资源。但企业在导入ERP之时,对于影响该项目的各种关键因素缺乏研究,导致盲目导入ERP,或导入之后出现与企业缺乏配套的问题,如何避免此类现象的发生,是本文的研究目的所在。在研究内容及方法方面,本文主要从ERP项目召集人的角度探讨A轮胎销售公司导入ERP项目的关键成功因素,通过专家访谈及文献参考归纳出ERP项目关键成功因素的各个层面,经由内容分析归纳项目关键因素,再通过层级分析法来决定关键成功因素的权重。最后,结合项目管理的有关知识,特别是进度、成本、质量管理等关键因素的控制与实施,进行了阐述。通过研究,本文的主要结论为:企业导入ERP的关键因素的重要性排序中,组织面因素的重要性最高,其次是项目管理因素及技术面,最后是顾问面因素。高级主管的支持和系统资料的正确性与实时性及有效的沟通权重最大。所以,企业要导入ERP,必须得到高级主管的支持,同时,要积极保证系统资料的正确性以及整合性,项目团队应该要将这两个类目作为执行导入工作的终极目标。本文的研究,希望能够对解决多数企业在导入ERP时,面临的关于到底要修改ERP系统来配合企业流程还是修改企业流程来配合ERP系统的问题有一定帮助。另外,本文提出的ERP系统导入的全部关键因素排序及相应对策,可能会对其它企业进行ERP导入具有一定的借鉴意义。
[Abstract]:With the arrival of the information age, in order to survive and adapt to the fierce competition in the market, enterprises hope to introduce the enterprise resource planning system (ERP) to help. Integration of information and limited resources within the enterprise. However, when the enterprise imported ERP, the lack of research on the key factors affecting the project led to the blind import of ERP, or the problem of lack of matching with the enterprise after the import. How to avoid this kind of phenomenon is the purpose of this paper. In the aspect of research contents and methods, this paper mainly discusses the key success factors of A tire sales company introducing ERP project from the point of view of ERP project convener. The key factors of ERP project are summarized through expert interviews and literature references. The key factors of ERP project are concluded by content analysis, and then the weight of key success factors is determined by AHP. Finally, Combined with the relevant knowledge of project management, especially the control and implementation of key factors such as schedule, cost, quality management, etc. Through the research, the main conclusions of this paper are as follows: the importance of the key factors in the introduction of ERP into enterprises is ranked. Organizational factors are of the highest importance, followed by project management and technical aspects, and finally consultants. The support of senior managers and the correctness of system information and real-time and effective communication are the most important. If an enterprise wants to import ERPs, it must be supported by the senior supervisor. At the same time, to ensure the correctness and integration of the system data, the project team should regard these two categories as the ultimate goal of carrying out the import work. I hope it will be helpful to solve the problem that most enterprises have to modify the ERP system to cooperate with the enterprise process or the enterprise process to cooperate with the ERP system when importing ERP. In addition, All the key factors of ERP system import and corresponding countermeasures proposed in this paper may be useful for other enterprises to import ERP.
【学位授予单位】：天津大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F270.7;F426.72

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