XH公司中基层管理人员培训问题研究

发布时间：2018-05-06 07:14

本文选题：中基层管理人员 + 培训　；参考：《河南大学》2014年硕士论文

【摘要】：中基层管理人员作为企业的核心人力资源，主导着企业的经营管理活动，是企业创造价值和效益的主导因素，也是企业的核心竞争力。因此，如何培训和开发企业的中基层管理人员，提高其管理水平和能力，成为现代企业人力资源管理中必须要首先考虑的问题。在2008年全球金融危机的影响下，饰品行业逐步走向了低潮期，生产成本、人力成本、客户对产品质量的要求不断上升，不少企业经营状况恶化。同时，由于行业的发展和市场需要，迫切需要引进新的生产技术和工艺。因此，如何采取有效的培训策略和方法，提升中基层管理人员整体能力和素质，为XH公司赢得市场竞争优势以及可持续发展已成为XH公司高度关注的问题。本文以XH公司中基层管理人员为研究对象，通过对XH公司中基层管理人员培训现状的总结分析，指出了其现阶段存在的主要问题，并且针对这些问题，制定出合理的、持续有效的中基层管理人员培训解决方案，，探索出一套适合XH公司目前与未来可持续发展的中基层管理人员培训体系。本文首先介绍了XH公司的基本情况，对该公司中基层管理人员的年龄、学历构成两个维度进行分析，并概况了XH公司中基层管理人员培训的现状，科学、详细的分析了目前XH公司中基层管理人员培训所存在的导致培训效果不佳的问题，如培训需求分析不足、师资匮乏、培训方式单一、培训评估缺乏以及培训成果转化差等。针对以上问题，根据XH公司中基层管理人员培训体系的设计思路和原则，结合XH公司发展战略，运用现代管理理论与员工培训的相关理论，从培训需求分析、培训计划制定、培训计划实施、培训效果评估等四个维度构建了一套针对XH公司中基层管理人员的培训体系：运用面谈法、问卷调查从组织层次、任务层次、个人层次进行培训需求分析，根据分析结果，对XH公司中基层管理人员的培训计划进行制定，包括培训目标、培训课程、培训时间及频次、培训方法以及培训费用预算等方面，在培训实施完成后，利用柯氏模型从反应层、学习层、行为层、结果层等四个层次对XH公司中基层管理人员的培训效果进行评估。通过构建科学、完善的培训体系，充分发挥中基层管理人员培训对企业人力资源管理和企业发展的积极促进作用。最后，为了确保XH公司中基层管理人员培训体系的顺利实施，从组织保障、制度保障、培训资源保障、公司内部环境保障等四个方面提出了培训体系运行的保障措施。对XH公司的中基层管理人员培训进行调查研究，结合国内外先进理论对中基层管理人员培训进行总结分析，形成科学的培训体系，在XH公司成立以来尚属首次，对于促进公司的战略实现和可持续发展具有重要的作用。同时，由于XH公司在行业中具有一定的地位，也比较具有典型性和代表性，其发展历程和同行业其他企业的发展具有很多相似性，因此，本文的研究对于国内其他饰品制造企业中基层管理人员培训体系的建立和完善具有积极的指导、借鉴和实际应用价值。
[Abstract]:As the core human resources of the enterprise, grass-roots managers dominate the business management activities, are the leading factors of the enterprise to create value and benefit, and also the core competitiveness of the enterprises. Therefore, how to train and develop the medium and grass-roots managers of enterprises and improve their management level and ability to become modern enterprise human resources management. The problem that must be considered first.
Under the influence of the global financial crisis in 2008, the ornament industry has gradually moved to the low tide period, the cost of production, the cost of manpower, the demand for the quality of the product, and the deterioration of many enterprises' operating conditions. At the same time, the new production technology and technology are urgently needed because of the development of the industry and the needs of the market. Training strategies and methods to improve the overall ability and quality of the grass-roots management personnel, to win the market competitive advantage and sustainable development for XH company has become a high concern for the XH company.
In this paper, the basic level management personnel in XH company as the research object, through the summary and analysis of the training status of the grass-roots managers in XH company, pointed out the main problems at the present stage, and aimed at these problems, set up a reasonable, sustainable and effective training solution for the grass-roots managers, and explored a set of suitable for the XH company at present. And the training system of future middle and primary level managers.
This article first introduces the basic situation of XH company, analyzes the age of the grass-roots managers in the company and the two dimensions of the educational background, and gives a general survey of the training status of the grass-roots management personnel in XH company, and analyzes the problems that the training results in the training of the grass-roots management personnel in XH company are not good, such as the problems that lead to the poor training effect. In view of the above problems, according to the design ideas and principles of the training system for the grass-roots managers in XH company, according to the design ideas and principles of the training system for the grass-roots managers in the company, and the related theories of modern management theory and employee training, the training needs are divided into the training needs. Analysis of the training plan, training plan implementation, training effect evaluation and other four dimensions to build a set of training system for grass-roots managers in XH company: using the interview method, questionnaire survey from the organizational level, task level, individual level training needs analysis, root according to the analysis results, the training of grass-roots managers in XH company training. The plan is made, including training objectives, training courses, training time and frequency, training methods and training cost budget. After the completion of the training, the KOLs model is used to evaluate the training effect of the base layer managers in XH company from the reaction layer, the learning layer, the behavior layer, the result layer and so on. Through the construction of science, In order to ensure the smooth implementation of the training system for the grass-roots managers in XH company, four aspects are put forward in order to ensure the smooth implementation of the training system for the grass-roots managers in the company, from the organizational guarantee, the system guarantee, the training resources protection and the internal environment guarantee in the company. The guarantee measures for the operation of the training system.
It is the first time since the founding of XH company that it is the first time to form a scientific training system for the middle and grass-roots management personnel training of XH company, combining with advanced theories at home and abroad to form a scientific training system. It also plays an important role in promoting the strategic realization and sustainable development of the company. At the same time, because of XH company, The industry has a certain position, is also typical and representative, its development course and the development of other enterprises in the same industry have many similarities. Therefore, the research of this paper has positive guidance, reference and practical application value for the establishment and improvement of the training system for the grass-roots managers in other domestic accessories manufacturing enterprises.

【学位授予单位】：河南大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F426.8;F272.92

【参考文献】