辽宁HS公司员工满意度研究
发布时间：2018-12-28 21:02
【摘要】：员工满意度管理是企业人力资源管理的重要组成部分,与企业效益和持续发展密切相关,对辽宁HS公司这样一个处于高速发展阶段的民营企业更具有很强的现实意义。论文通过对员工满意度理论的学习和梳理,结合辽宁HS公司实际情况,设计调研问卷,制定调研方案,完成了辽宁HS公司员工满意度的调查。调查研究表明,辽宁HS公司员工满意度总体平均得分为3.5,处于基本满意水平,员工满意度管理工作需要进一步提高和完善。论文依据员工满意度的影响程度将影响员工满意度的各项因素分为积极因素、消极因素和危机因素,积极因素共有九项,即物质回报、精神回报、后勤保障及支持、工作方法与作风、人员素质、产品质量和服务、发展远景方面；消极因素共有七项,即成长与发展、工作环境、内部和谐、管理机制、管理风格、社会贡献、人力资源方面；危机因素是企业管理制度和企业文化方面两项。全面提升辽宁HS公司员工满意度需要发扬积极因素,改进消极因素,消除危机因素。
[Abstract]:Employee satisfaction management is an important part of enterprise human resource management, which is closely related to enterprise benefit and sustainable development. It is of great practical significance to Liaoning HS company, which is in the stage of rapid development. By studying and combing the theory of employee satisfaction, combining with the actual situation of Liaoning HS Company, this paper designs the questionnaire and formulates the investigation scheme, and completes the investigation of employee satisfaction of Liaoning HS Company. The investigation shows that the average score of employee satisfaction of Liaoning HS Company is 3.5, which is in the basic level of satisfaction, and the management of employee satisfaction needs to be further improved and improved. According to the degree of influence of employee satisfaction, the paper divides the factors of employee satisfaction into positive factors, negative factors and crisis factors. There are nine positive factors, namely material return, spiritual return, logistic support and support. Working methods and style, personnel quality, product quality and service, development perspective; There are seven negative factors, that is, growth and development, working environment, internal harmony, management mechanism, management style, social contribution, human resources, and crisis factors are enterprise management system and corporate culture. In order to improve employee satisfaction of Liaoning HS Company, we should develop positive factors, improve negative factors and eliminate crisis factors.
【学位授予单位】：辽宁工程技术大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F272.92;F426.4
本文编号：2394431
[Abstract]:Employee satisfaction management is an important part of enterprise human resource management, which is closely related to enterprise benefit and sustainable development. It is of great practical significance to Liaoning HS company, which is in the stage of rapid development. By studying and combing the theory of employee satisfaction, combining with the actual situation of Liaoning HS Company, this paper designs the questionnaire and formulates the investigation scheme, and completes the investigation of employee satisfaction of Liaoning HS Company. The investigation shows that the average score of employee satisfaction of Liaoning HS Company is 3.5, which is in the basic level of satisfaction, and the management of employee satisfaction needs to be further improved and improved. According to the degree of influence of employee satisfaction, the paper divides the factors of employee satisfaction into positive factors, negative factors and crisis factors. There are nine positive factors, namely material return, spiritual return, logistic support and support. Working methods and style, personnel quality, product quality and service, development perspective; There are seven negative factors, that is, growth and development, working environment, internal harmony, management mechanism, management style, social contribution, human resources, and crisis factors are enterprise management system and corporate culture. In order to improve employee satisfaction of Liaoning HS Company, we should develop positive factors, improve negative factors and eliminate crisis factors.
【学位授予单位】：辽宁工程技术大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F272.92;F426.4
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