国网供电公司QY供电所绩效考核体系研究

发布时间：2019-03-24 13:26

【摘要】：为了确定本论文的研究方向,我们对QY供电所的绩效考核、绩效评价现状进行了详细的考察,同时结合QY供电所的发展目标,我们决定运用基于平衡计分卡法(BSC)的关键业绩指标法(KPI)的绩效评价方法,从财务、客户、内部经营和学习与成长四个方面构建关于QY供电所的可行的绩效评价体系。我们主要从以下四个方面对本课题进行研究:第一,关于平衡计分卡(BSC)和关键业绩指标(KPI)相关的理论综述,主要是对国内外的理论和实践成果进行梳理,通过大量的比较研究,找到适合本课题的相关理论。第二,QY供电所实际情况分析、企业绩效管理的现状、企业原有的绩效评价体系存在的问题等。第三,运用平衡计分卡和关键业绩指标的思想,从财务、客户、内部经营和学习与成长四个方面对QY供电所的绩效评价体系进行重新设计,主要包括平衡计分卡的设计和关键绩效指标的选择以及对评价周期、指标权重的确定和调整方法。第四,在对构建绩效评价体系分析的基础上,对成功实施基于平衡计分卡的关键业绩法进行绩效评价的保障机制进行分析,主要包括组织机构,全员参与和绩效评价跟踪机制等。
[Abstract]:In order to determine the research direction of this paper, we have carried on the detailed investigation to the QY power supply station performance appraisal, the performance appraisal present situation, at the same time unifies the QY power supply station development goal, We decided to construct a feasible performance evaluation system for QY power supply station from four aspects: finance, customer, internal management and learning and growth by using the performance evaluation method of (KPI), which is based on the balanced scorecard method (BSC). We mainly study this subject from the following four aspects: first, about the balanced Scorecard (BSC) and the key performance indicator (KPI) related theory review, mainly to the domestic and foreign theoretical and practical achievements. Through a large number of comparative studies, find out the relevant theory suitable for this topic. Second, the analysis of the actual situation of QY power supply office, the current situation of enterprise performance management, the problems existing in the original performance evaluation system of enterprises and so on. Thirdly, using the idea of balanced scorecard and key performance index, the performance evaluation system of QY Power supply Institute is redesigned from four aspects: finance, customer, internal management and learning and growth. It mainly includes the design of balanced scorecard and the selection of key performance indicators and the determination and adjustment of evaluation cycle and index weight. Fourth, on the basis of the analysis of the construction of the performance evaluation system, this paper analyzes the guarantee mechanism of the successful implementation of the key performance evaluation method based on the balanced scorecard, which mainly includes the organization and the organization. All-staff participation and performance evaluation tracking mechanism, etc.
【学位授予单位】：河北科技大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F426.61;F272.92

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