H制造工厂社会责任管理研究：工作时间及生产安全

发布时间：2019-06-05 07:20

【摘要】：企业社会责任管理是近十来年得到广泛应用的一种管理模式,它是植根于企业,在企业、社会的管理应用中产生了深远的影响。从1924年美国学者Oliver Sheldon正式提出了“企业社会责任”起,到1997年SAI制订全球首个企业社会责任标准,直到2010年ISO组织发布ISO26000社会责任指南,全球企业在这漫长的年月里,一直进行CSR管理的探索。对于CSR管理,在西方国家这个的管理一直处理领先水平,我国却一直处于跟随状态。当西方国家将CSR管理构建成绿色贸易壁垒后,我国企业才发现CSR管理已影响到他们的生存,于是有的匆忙应对,有的进行或明或暗的抵触,造成了很大的负面影响,甚至有不少企业被外国同行冠名为“血汗工厂”。由于H制造工厂在CSR管理方面均与企业界一致,但针对其突出的管理问题要素,本论文通过选工作时间、安全生产、外来施工安全管理等三方面H制造工厂在企业社会责任管理中出现突出问题,有针对性地对这三个问题进行分析,即以H制造工厂在推行实施CSR管理中关于工作时间、安全生产、外来施工安全管理等CSR管理要素在工作过程中遇到的问题,首先从国际现在使用的CSR标准/行为准则进行入手,学习了解企业界对CSR管理的要求;接着对H制造工厂的组织架构进行分析,找出该工厂目前对CSR管理存在的问题,再通过设计针对H制造工厂CSR问题的调研问卷,结合员工访谈、实证结果分析等相关方法,分析出该工厂在CSR日常管理中出现上述三个问题的原因,制订出改善措施。最后,针对实证分析结果中就员工、管理者反馈关于CSR体系没有得到良好构建的共性问题制订出针对工厂CSR体系如何进行日常管理、构建CSR组织、内部CSR内部审核,以及通过客户CSR审核、独立方CSR审核来提升工厂的CSR管理,达到整体指导提升工厂CSR管理的目的,助推H制造工厂CSR战略的落地实施,具有现实指导意义,也为电信企业界在提升工厂的CSR管理提供一种方案参考。
[Abstract]:Corporate social responsibility management is a kind of management mode which has been widely used in recent ten years. It is rooted in enterprises and has a profound impact on the management application of enterprises and society. From 1924 American scholar Oliver Sheldon formally put forward "corporate social responsibility", to 1997 SAI formulated the world's first corporate social responsibility standard, until 2010 ISO organization issued ISO26000 social responsibility guide, the global enterprise in this long year, The exploration of CSR management has been carried out all the time. For CSR management, the management in western countries has been dealing with the leading level, but our country has been in a follow-up state. When CSR management was built into a green trade barrier in western countries, Chinese enterprises found that CSR management had affected their survival, so some rushed to deal with it, some of them had a clear or dark conflict, resulting in a great negative impact. There are even many enterprises named sweatshops by foreign counterparts. Because the H manufacturing plant is consistent with the business community in CSR management, but in view of its outstanding management problems, this paper selects working hours and safety in production. There are three outstanding problems in corporate social responsibility management in three aspects, such as foreign construction safety management. This paper analyzes these three problems, that is, the working hours of H manufacturing plants in the implementation of CSR management. The problems encountered in the working process of CSR management elements, such as safety production and foreign construction safety management, first of all, starting with the CSR standards / codes of conduct currently used in the world, we can learn and understand the requirements of the business community for CSR management. Then it analyzes the organizational structure of H manufacturing plant, finds out the existing problems of CSR management in the factory, and then designs a questionnaire for the CSR problem of H manufacturing plant, combined with employee interviews, empirical results analysis and other related methods. The causes of the above three problems in the daily management of CSR are analyzed, and the improvement measures are worked out. Finally, in view of the results of empirical analysis, on the common problem that the CSR system has not been well constructed, this paper formulates how to carry out the daily management of the factory CSR system, how to construct the CSR organization, and the internal CSR internal audit. And through customer CSR audit, independent CSR audit to improve the CSR management of the factory, to achieve the overall guidance to enhance the purpose of factory CSR management, to promote the implementation of the CSR strategy of H manufacturing plant, which has practical guiding significance. It also provides a scheme reference for telecom enterprises to improve the CSR management of factories.
【学位授予单位】：电子科技大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F426.63;F270

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