基于知识管理的XX银行员工培训体系设计

发布时间：2018-04-29 01:21

本文选题：知识共享 + 知识创新　；参考：《兰州大学》2014年硕士论文

【摘要】：知识经济时代的到来,预示着以资源和资本决定发展成败的时代已经成为过去,企业掌握的知识成为企业最重要的战略资源,企业知识从推动企业发展的外在变量转变成决定企业发展的内在核心因素。企业知识管理承担着企业知识共享、创新的职能,特别是关键知识,在企业范围内实现较高程度的共享及创新,创造出有利于企业发展的新知识。企业知识管理的能力将在很大程度上决定企业的竞争力以及企业能否获取竞争优势。与此同时,员工培训作为企业人力资源管理的一项重要职能,承担着通过提高员工素质提升企业竞争力的重任,而员工培训的一个重要内容就是让员工掌握、运用对企业发展有用的知识。由于企业知识管理与员工培训有着共同的目的,并且以知识为纽带,以员工为载体,所以两者是可以相互融合促进的。目前将企业知识管理与员工培训结合起来研究还比较少,因此,将两者结合起来进行研究是可行且很有意义的。本文旨在通过阐述企业知识管理与员工培训的基本理论提出基于企业知识管理的员工培训体系的内涵、优势,进而尝试阐述基于企业知识管理的员工培训体系的框架、内容,最后,通过介绍及评价XX银行的培训体系来说明基于企业知识管理的员工培训的运作。本文通过笔者自身的管理实践和对XX银行的调查了解,诊断企业原有培训中存在的问题和不足,探讨知识管理与企业培训二者的关系,以知识管理为导向改进XX银行员工培训体系,以期改进后的培训体系能对XX银行未来发展有所帮助,真正实现培训在人才培养、知识共享、知识创新方面的作用,提高企业人力资源的竞争力,最终实现企业知识的创新。
[Abstract]:The arrival of the era of knowledge economy indicates that the era in which the success or failure of development is determined by resources and capital has become a thing of the past, and the knowledge grasped by enterprises has become the most important strategic resources of enterprises. Enterprise knowledge has changed from an external variable to an internal core factor that determines the development of an enterprise. Enterprise knowledge management undertakes the functions of enterprise knowledge sharing and innovation, especially the key knowledge. It realizes the higher degree of sharing and innovation in the enterprise scope, and creates new knowledge that is beneficial to the development of the enterprise. The ability of knowledge management will largely determine the competitiveness of the enterprise and whether the enterprise can obtain the competitive advantage. At the same time, as an important function of enterprise human resource management, staff training undertakes the important task of enhancing the competitiveness of enterprises through improving the quality of employees, and one of the important contents of employee training is to let the staff master it. Apply knowledge that is useful for business development. Because the enterprise knowledge management and the staff training have the common purpose, and takes the knowledge as the link, takes the staff as the carrier, therefore the two can merge each other to promote. At present, there are few researches on the combination of knowledge management and employee training, so it is feasible and meaningful to combine them. The purpose of this paper is to put forward the connotation and advantages of employee training system based on enterprise knowledge management by expounding the basic theory of enterprise knowledge management and employee training, and then trying to explain the framework and content of employee training system based on enterprise knowledge management. Finally, the training system of XX Bank is introduced and evaluated to explain the operation of employee training based on enterprise knowledge management. Through the author's own management practice and the investigation and understanding of XX Bank, this paper makes a diagnosis of the problems and deficiencies in the original training of enterprises, and probes into the relationship between knowledge management and enterprise training. Taking knowledge management as the guide to improve the staff training system of XX Bank, in the hope that the improved training system can be helpful to the future development of XX Bank, and truly realize the role of training in personnel training, knowledge sharing and knowledge innovation. Improve the competitiveness of enterprise human resources, and ultimately realize the innovation of enterprise knowledge.
【学位授予单位】：兰州大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F272.92;F832.33

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